Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

​​​​​​What does an Information System Specialist do?

Support the local branch and potentially other districts within our region with software, hardware, systems, servers, helpdesk, cybersecurity, and so much more.

IS Specialist Duties and Responsibilities

Support the end users on incidents logged in our online ticket system or help with regional requestsSupport basic level Windows server and UnixTake care of hardware installation (PC, Server, Laptop, Printer), IT budget, Inventory and procurementSupport on network issues (LAN, WAN, Wi-Fi)Coach and train our end users on the usage of tools, applications and basic knowledge of IT (self-service)Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer serviceBasic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementationOn call for after-hours IS issues and prepared to travel and support other offices in the networkServer room maintenance and administration (including backups) Automation & Innovation (including PowerShell) Procurement, Asset management, and Inventory Audio/visual equipment maintenance and troubleshooting Telecom administration and maintenance Administration of Expeditors Proprietary ApplicationsAdministration of 3rd Party Systems Capacity utilization and planning Helpdesk administration Training Disaster recovery & high availability Cybersecurity Other duties as needed and assigned

Qualifications

A successful candidate will exhibit:

Effective written and verbal communication skills in English Time management and task prioritization (including project work) Collaborative mindset Knowledge of latest technologies and industry trends Commitment to company policies and controls Customer service skills 24-hour availability for after-hour incidents & implementations A sense of urgency 

Desired Technical Experience:

Windows PC troubleshooting, maintenance, and deployment Printers/copiers Networking fundamentals (LAN/WAN), Including warehouse RF setup and configuration Windows Server Administration (including AD and Group policies) Linux Server Administration (fundamentals) Virtualization Remote administration Mobile devices (iOS/Android) Cybersecurity 

Preferred Education and Experience:

Preferred Bachelor’s Degree  IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux  Preferred IT helpdesk background 

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus

Please note, this opportunity does not sponsor work visas and has no relocation assistance.