Information Security Specialist 1 Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5018943) Apply  Information Security Specialist 1 Salary $67,736.00 - $102,905.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CSSC-2025-26933-01517 Department Executive Offices Division EX OA ETSO Ntwrk Unfd Telecmnc Opening Date 07/25/2025 Closing Date 8/7/2025 11:59 PM Eastern Job Code 01517 Position Number 00278965 Union AFSCME Bargaining Unit A4 Pay Group ST08 Bureau / Division Code 00812811 Bureau / Division Enterprise Information Security Office Worksite Address 400 North Street Worksite Address 5th Floor City Harrisburg, Pennsylvania Zip Code 17120 Contact Name Matthew Zyroll Contact Phone 717.836.3503 Contact Email mzyroll@pa.gov + Description + Benefits + Questions THE POSITION Are you interested in a position that protects commonwealth systems and data? The Enterprise Information Security Office (EISO) is on the lookout for an Information Security Specialist 1 to join the team. In this position, you will independently perform technical work in the administration and maintenance of remote access, advanced authentication, and firewall solutions along with user account management within the centralized EISO security operations unit. Apply today and play a key part in reducing cybersecurity risks and supporting secure access to critical systems across the Commonwealth. DESCRIPTION OF WORK As an Information Security Specialist 1, you will manage the operation, administration, and maintenance of Security infrastructures and services with a focus on the Public Safety Remote Access (VPN). Work involves independently implementing and maintaining security policies and ACLs to Public Safety networks using the Remote Access VPN. This includes maintaining appropriate infrastructure security, patching and code levels. You will be expected to administer various delivery center firewalls, delivery center network intrusion prevention, network threat prevention and network monitoring systems including the monitoring of logs. This position assists with investigating, testing, and documenting network access and security measures to ensure compliance with policies and standards. You will have the opportunity to provide primary technical assistance for internet-related issues within the Delivery Center including network troubleshooting and user permissions. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00278965) . Work Schedule and Additional Information: + Full-time employment + Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. + Telework: You may have the opportunity to work from home (telework) part-time, two days per week in office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year as a Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or + Two years of experience performing technical work in information technology security, network support, or network administration, and an associate’s degree in any information technology field;or + A bachelor’s degree in any information technology field. + Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: + This particular position requires one or more years of full-time professional IT experience troubleshooting Enterprise networks or Enterprise network related issues. + You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + You must be able to perform essential job functions. Legal Requirement: + You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. + You must pass criminal history and background investigations if you do not have a current Pennsylvania State Police background on file. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Selective Certification:Do you possess one or more years of full-time professional IT experience troubleshooting Enterprise networks or Enterprise network related issues? + Yes + No 02 If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience + The specific duties you performed related to your IT experience troubleshooting Enterprise networks or Enterprise network related issues + Your level of responsibility 03 Have you been employed by the Commonwealth of Pennsylvania as a Network Specialist 1 for one year or more full-time? + Yes + No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much college coursework have you completed in the field of information technology? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + A bachelor's degree or higher + 90 college credits and within 3 months of conferring degree + An associate's degree + None of the above 06 How many years of full-time experience do you possess performing technical work in network support or network administration? + 2 or more years + 1 but less than 2 years + Less than 1 year + None 07 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 08 Do you possess 1 or more years of full-time experience performing technical information technology security? + Yes + No 09 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 10 Have you successfully completed, or are you within three months of completing a bachelor's degree in any information technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer “Yes” to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + Yes + No 11 If you are within three months of completing a bachelor's degree in any information technology field, on what date do you expect to graduate? If this does not apply to you, please type N/A in the text box. 12 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 13 WORK BEHAVIOR 1 - SECURITY CONTROL DEVELOPMENT, IMPLEMENTATION, AND MAINTENANCEDevelops and implements security roles, profiles, security configurations and related options for user administration as needed in various system environments. Maintains the roles, profiles, and security configurations to ensure the safeguarding of data and physical computer assets and the confidentiality and integrity of information.Levels of PerformanceSelect the Level of Performance that best describes your claim. + A. I have experience developing and implementing security roles, profiles, or configurations. I was also responsible for maintaining the security roles, profiles, or configurations that I developed and implemented. + B. I have experience implementing and maintaining security roles, profiles, or configurations that someone else developed. + C. I have successfully completed college-level coursework related to access security or secure networking. + D. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to security control development, implementation, and maintenance. + The types of security control mechanisms you developed, implemented, and maintained. + Your level of responsibility. 15 CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 16 WORK BEHAVIOR 2 – INSTALLING/TESTING HARDWARE AND SOFTWARE Installs and tests network hardware and software including routers, switches, firewalls, or network cabling. Utilizes various tools to test, verify, troubleshoot, and resolve issues. Configures routers, switches, and other hardware and software components. Evaluates and applies all updates, patches, and service packs to equipment and software as needed. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience DEVELOPING network configuration designs and INSTALLING network hardware and software. I was responsible for TESTING the hardware and software to identify and resolve any network issues. + B. I have experience INSTALLING pre-designed network hardware and software. I was responsible for TESTING the hardware and software to identify and resolve any network issues. + C. I was responsible for INSTALLING or TESTING hardware and software to identify and resolve any network issues. + D. I have successfully completed college-level coursework related to computer networks, installing and configuring networks, or network infrastructure. + E. I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to developing, installing, and testing hardware and software. + Your level of responsibility. 18 CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 19 WORK BEHAVIOR 3 – TECHNICAL ASSISTANCE Responds to escalated incidents by troubleshooting and diagnosing security issues and coordinates with end users and service providers to resolve issues. Provides advice and guidance to business areas on the importance and financial impact of security threats and works with other staff to ensure security is appropriately built into software. Researches current security solutions and informs management of emerging technologies. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience troubleshooting, diagnosing, and resolving escalated information technology issues. I was responsible for responding to complex technical questions and providing guidance as necessary. + B. I have experience troubleshooting and resolving information technology issues. I was responsible for responding to questions and resolving routine issues but referred more complex technical questions and issues to someone else for resolution. + C. I have successfully completed college-level coursework related to information technology troubleshooting. + E. I have NO experience or coursework related to this work behavior. 20 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to the technical assistance you provided. + Your level of responsibility. 21 CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 22 WORK BEHAVIOR 4 – FIREWALL ADMINISTRATION Develops firewall filters based on established policies and industry best practices to secure and regulate network traffic. Monitors firewall systems to identify client/server vulnerabilities, malware, and worm signatures and identify any intrusion attempts. Makes changes as needed. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience developing firewall filters to secure and regulate network traffic. I was responsible for monitoring firewall systems to identify client/server vulnerabilities and intrusion attempts. + B. I have experience monitoring firewall systems to identify client/server vulnerabilities and intrusion attempts. Someone else developed the firewall filters. + C. I have successfully completed college-level coursework related to information security monitoring. + D. I have NO experience or coursework related to this work behavior. 23 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The types of firewall filters you developed. + The actual duties you performed related to firewall administration. + Your level of responsibility 24 CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov