Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients.

Responsibilities:

Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and proceduresResponds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client serviceReviews and approves required account documentationIdentifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational unitsMaintains knowledge of operational processes and assists in training less experienced team members

Skills:

Account ManagementAttention to DetailCustomer and Client FocusWritten CommunicationsAnalytical ThinkingOral CommunicationsPrioritizationProblem SolvingCollaborationRecording/Organizing InformationResearchResult Orientation

Required Skills:

3+ years of relevant business experienceAbility to execute and deliver results with minimal supervisionProven analytical mindset and quantitative capabilities, with some experience working with large data setsFlexibility with ability to handle a variety of tasks and projects independentlyStrong communication skills - written and verbal across multiple levels of an organization; able to influence/challenge and negotiate to keep all parties engaged in the process; establish partnerships; leading larger group meetings via conference callsStrong relationship management skills to foster a collaborative working environmentHighly organized with a self-starter attitude and ability to execute in a fast-paced environment with competing prioritiesExceptional attention to detail and the ability to hold others accountable without direct supervisionProven ability to provide comprehensive solutions to complex needs and/or problemExperience with process improvement and proven ability to analyze a process and make recommendations for changeDemonstrate critical thinking and intellectual curiosity to drive change​

Desired Skills:

Proficient with SharePoint, PowerPoint & Process Owner Portal (POP)Consistently works well with business partners to understand asks and drive conversations and results on initiatives/deliverables.Regularly displays a willingness to assist and helps in the completion of business deliverables.Continually displays patience and support in adapting to business and staffing changes.Understands big picture, quickly adapts, and implements changes.Effectively communicates across all band levels (inclusive of executives and senior leaders) to ensure compliance with regulations and enterprise standards.​

Shift:

1st shift (United States of America)

Hours Per Week: 

40