Job Title- IND Analyst II– Order to Cash ARL- 8.2 Solution Line- Aon Business Services Position type- Full Time Work Location- Noida, Uttar Pradesh Working style- In Office Cab Facility- Yes Shift Time - 12:30 PM To 9:30 PM People Manager role: No Required education and certifications critical for the role- Graduate in commerce or post-graduate (full-time) from an accredited university Required years of experience – 1-3 years of previous Order to Cash experience from international Organizations. AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. GENERAL DESCRIPTION OF THE ROLE: Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests. Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes JOB RESPONSIBILITIES : + Able to set up Projects, Contracts, and perform Invoice processing requests received from Project managers. + Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation. + Works closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks. + Assist Project managers and Project administrators in the preparation and analysis of monthly financial reports (like Time, Revenue, and billing reports) for Aon management. + Ensure completion of straight-line revenue items + Recognizing revenue as per SOX guidelines and report + Troubleshoot AR-related issues, manage resource scheduling and time administration, support month-end revenue/accrual and research / month-end misses / Shell contracts / missed revenue, and track expired contracts. + Maintain accurate records to support the audit trail for assigned requests. + Provide required information to support both internal and external auditors. + Identify areas for improvement of processes to increase efficiencies. + Assist and support the implementation of new systems and processes as directed. Responsibilities/Authorities Operational: + Responsible for maintaining daily production logs. + Responsible for performing root cause analysis. + Identifies opportunities to enhance/streamline business process + Adaptable to learning new processes, concepts, and skills. + Performs regular standard tasks but with the opportunity to vary work sequencing. + Escalates issues and seeks advice when faced with non-standard issues/problems. + Interacts largely with own workgroup but may interact with users around first-line queries/requests for information. + May operate within a team of individuals carrying out similar tasks, subject to regular local supervision of progress against results. + Share knowledge and experience with other members of the team. + May assist less experienced or temporary staff where appropriate. + Ensure that the members understand the Process End-to-End performance on the agreed process deliverables and maintain high-quality standards. + Identify and implement areas for process improvement. + Ensure an effective backup plan is in place. + Proactively escalate issues to the supervisor/manager that require intervention/clarification from senior leadership. + Ensure all transaction processing is prompt as per CTP/CTQ and SLA + Ensure all the supporting documents are available to support the Audit. Financial: + Identify areas of cost reduction by Process Improvements [Work and Nonwork related] + Assess risks/costs associated with process delays and timely escalate the same to the leadership team. People: + Participate in Team Initiatives/events + Share ideas and seek clarification + Support center sponsored Team Activities + Sharing best practices – (leverage the knowledge across teams) + Create good relations with internal and external customers + Working on the development of the people on the team Others: + Compliance initiatives + Ensure team members maintain high morale + Emails or any other communication from the customer to be responded promptly + Lead process improvement initiatives + Provide Internal & External Audit Support SKILLS/COMPETENCIES REQUIRED : + Attention to detail and inquisitive mindset + Ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately while working in a fast-paced and vibrant environment. + Excel expertise and preferable knowledge of reporting tools like Power BI, Tableau + Understanding of Order to Cash Cycle and basic accounting skills with work experience would be an advantage. + Ability to organize and analyze large volumes of data, and perform data reconciliations of revenue and billings. + Ability to work independently, with minimal supervision, under tight deadlines. + Ability to organize financial data and present clear and concise analysis to senior executives to enable invoicing decisions + Ability to effectively interact with both internal and external contacts in person, by e-mail, and by phone. HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal-opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their well-being and work/life balance while empowering them to be their authentic selves. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share, and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued. 2561860 Job Title- IND Analyst II– Order to Cash ARL- 8.2 Solution Line- Aon Business Services Position type- Full Time Work Location- Noida, Uttar Pradesh Working style- In Office Cab Facility- Yes Shift Time - 12:30 PM To 9:30 PM People Manager role: No Required education and certifications critical for the role- Graduate in commerce or post-graduate (full-time) from an accredited university Required years of experience – 1-3 years of previous Order to Cash experience from international Organizations. AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. GENERAL DESCRIPTION OF THE ROLE: Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests. Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes JOB RESPONSIBILITIES : + Able to set up Projects, Contracts, and perform Invoice processing requests received from Project managers. + Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation. + Works closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks. + Assist Project managers and Project administrators in the preparation and analysis of monthly financial reports (like Time, Revenue, and billing reports) for Aon management. + Ensure completion of straight-line revenue items + Recognizing revenue as per SOX guidelines and report + Troubleshoot AR-related issues, manage resource scheduling and time administration, support month-end revenue/accrual and research / month-end misses / Shell contracts / missed revenue, and track expired contracts. + Maintain accurate records to support the audit trail for assigned requests. + Provide required information to support both internal and external auditors. + Identify areas for improvement of processes to increase efficiencies. + Assist and support the implementation of new systems and processes as directed. Responsibilities/Authorities Operational: + Responsible for maintaining daily production logs. + Responsible for performing root cause analysis. + Identifies opportunities to enhance/streamline business process + Adaptable to learning new processes, concepts, and skills. + Performs regular standard tasks but with the opportunity to vary work sequencing. + Escalates issues and seeks advice when faced with non-standard issues/problems. + Interacts largely with own workgroup but may interact with users around first-line queries/requests for information. + May operate within a team of individuals carrying out similar tasks, subject to regular local supervision of progress against results. + Share knowledge and experience with other members of the team. + May assist less experienced or temporary staff where appropriate. + Ensure that the members understand the Process End-to-End performance on the agreed process deliverables and maintain high-quality standards. + Identify and implement areas for process improvement. + Ensure an effective backup plan is in place. + Proactively escalate issues to the supervisor/manager that require intervention/clarification from senior leadership. + Ensure all transaction processing is prompt as per CTP/CTQ and SLA + Ensure all the supporting documents are available to support the Audit. Financial: + Identify areas of cost reduction by Process Improvements [Work and Nonwork related] + Assess risks/costs associated with process delays and timely escalate the same to the leadership team. People: + Participate in Team Initiatives/events + Share ideas and seek clarification + Support center sponsored Team Activities + Sharing best practices – (leverage the knowledge across teams) + Create good relations with internal and external customers + Working on the development of the people on the team Others: + Compliance initiatives + Ensure team members maintain high morale + Emails or any other communication from the customer to be responded promptly + Lead process improvement initiatives + Provide Internal & External Audit Support SKILLS/COMPETENCIES REQUIRED : + Attention to detail and inquisitive mindset + Ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately while working in a fast-paced and vibrant environment. + Excel expertise and preferable knowledge of reporting tools like Power BI, Tableau + Understanding of Order to Cash Cycle and basic accounting skills with work experience would be an advantage. + Ability to organize and analyze large volumes of data, and perform data reconciliations of revenue and billings. + Ability to work independently, with minimal supervision, under tight deadlines. + Ability to organize financial data and present clear and concise analysis to senior executives to enable invoicing decisions + Ability to effectively interact with both internal and external contacts in person, by e-mail, and by phone. HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal-opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their well-being and work/life balance while empowering them to be their authentic selves. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share, and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.