Working Student is a long-term paid internship, that allows you to kickstart your fabulous journey in the IT world. As our Trainee you can have experience working in such areas that correspond to full-time jobs. The internship usually lasts from 6 to 24 months. We are open to flexible working hours so that you can reconcile working with us with your studies. #OpenToYou.

Position: Incident Coordinator - Working Student
Duration: 12 months (possibility to prolong for the next 12 months)
Location: Poland, Wroclaw
Date: 1.08.2025 - 31.07.2026 (possibility to prolong)
Education Recommendations: not specified 

Mobile Networks is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN). 

You have :

Active student status at least one year Fluent English (both written and spoken) Open to minimum 30h/week during business hours  Hybrid work from Wroclaw office Proficiency in Microsoft Office (MS Excel and MS PowerPoint) Networking and outstanding communication skills in a multicultural environment Assertiveness and self-confidence Ability to deal with ad hoc situations Attention to detail and perceptiveness Ability to concentrate on execution while maintaining open and direct communication

It would be nice if you also had:

Experience in ticketing tools  Jira knowledge

As part of our team, you will: 

Daily Monitoring and Updates: Regularly review and request updates to fault information to ensure alignment with the established golden standard, maintaining accuracy and consistency Collaboration and Coordination: Work closely with Fault Coordinators, Fault Responsible Persons, or Team Managers to streamline communication, resolve issues efficiently, and support the fault management process