In-Home Supportive Services Social Worker II/III (Open and Promotional) Print (https://www.governmentjobs.com/careers/sanmateo/jobs/newprint/4915147) Apply  In-Home Supportive Services Social Worker II/III (Open and Promotional) Salary $82,700.80 - $121,888.00 Annually Location County of San Mateo, CA Job Type Full-Time Job Number G096CG Department Aging and Disability Services Opening Date 04/28/2025 Bargaining Unit 08 + Description + Benefits + Questions Description Note: This recruitment schedule was amended on May 12, 2025 to extend the Final Filing Date. This recruitment has been changed to "Continuous." San Mateo County Health's Aging and Disability Services Division is seeking qualified individuals for the position of In-Home Supportive Services Social Worker II/III. Social Workers provide a wide variety of welfare services in such areas as information and referral, protective services, out-of-home services, health related services, chore services, and other welfare services within the Health and the Human Services Agency. The current vacancy is in the In-Home Supportive Services (IHSS) Program that provides in-home care for persons who cannot safely remain in their own home without such assistance. The recipients of IHSS are aged, blind and/or disabled and eligible for Medi-Cal. Disabled and/or blind minor children may also be eligible for IHSS. The Social Worker will make a home visit to determine eligibility for the program and to conduct an assessment to determine a range of service hours for particular tasks. The IHSS recipient or guardian is the IHSS employer and is responsible for hiring and supervising a provider for the care they receive. The Social Worker will travel throughout the County to conduct home visits, attend meetings and perform other duties of the position. The Social Worker will work in the San Mateo, CA Aging and Disability Services Office. This IHSS Social Worker will conduct intake and/or on-going activities for IHSS recipients. Some of those activities include: + Conduct initial IHSS assessments using a detailed State assessment tool. + Complete necessary documents, paperwork, and work within different information technology systems. + Conduct annual reassessments. + Educate, support, and perform administrative duties for IHSS recipients and care providers to understand/comply with program regulations. + Provide education, outreach, and community resources information. + Participate in quality improvement efforts. + Collaborate with quality assurance and program integrity to ensure proper adherence to regulations. + Prepare for and attend Fair Hearings. + Engage in interdisciplinary team meetings or other activities to support San Mateo County's vision for integrated services. + Maintain oversight of case management needs for a caseload focused on serving IHSS recipients who are minors. + Collaborate and facilitate service with care providers and other partner agencies, including IHSS Public Authority and San Mateo County Managed Care Plans. The ideal candidate will possess the following: + Master's degree in Social Work. + Experience providing clinical assessment for children, youth and adults with disabilities. + Understanding of human development and behavior within diverse populations. + Ability to independently develop and implement sound case plans of action. + Experience balancing client-centered care coordination and the accompanying administrative documentation. + Familiarity in implementing program regulations. + Superior time management and organizational skills to manage a large caseload and related documents. + Proficient computer skills to use several independent data base systems as well as Microsoft Excel and Word. + Ability to quickly learn and adopt new technology, policies and procedures. + Excellent writing/documentation skills. + Fluency in Arabic, Cantonese, Mandarin, Tagalog, or Farsi is a plus. For information on the In-Home Supportive Services Program please visit: https://www.smchealth.org/home-supportive-services SALARY Social Worker II: $6,891.73 - $8,616.40 /month Social Worker III: $8,127.60 - $10,157.33 /month Social Workers provide highly skilled, intensive casework services to individuals and their families and provide casework consultation within the department and to outside agencies. Incumbents of positions at this level work with minimal supervision and are expected to have acquired the high degree of assessment skills required to perform care coordination and referral tasks in complex casework areas. Lead supervisory responsibilities may be assigned as circumstances dictate. NOTE: The list created from this recruitment may be used to fill future vacancies, including classified, unclassified, term, full-time, part-time, temporary and extra help vacancies. Unclassified positions are at-will and not covered by the San Mateo County Civil Service Rules. Although the current Aging and Adult Services position is in IHSS, this list may also be used to fill positions in other programs such as Adult Protective Services (APS), Multipurpose Senior Services Program (MSSP) and Linkages; as well as positions in the San Mateo Medical Center and Human Services Agency. Qualifications Licensure/Certification: + California class C driver license or equivalent. Education: Social Worker II: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses. Social Worker III: Satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses. Experience: + Social Worker II: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work. + Social Worker III: Three years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work and two years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County. Social Worker II Knowledge of: + Principles of individual, group, and community behavior. + Scope and nature of current problems in the field of social work. + Social work methods and procedures. + Social service programs, and State and Federal legislation. + Techniques and principles of interviewing and counseling and problem solving methodology. + Social and community resources and awareness of how to identify, develop, and properly utilize these resources. Skill/Ability to: + Understanding and implementing the agency's programs, policies and procedures. + Implementing caseload management techniques. + Establishing rapport with clients and their families in working toward solutions to their problems. + Analyzing problems and needs of clients and developing courses of action which lead toward constructive solutions. + Speaking and writing effectively. + Establishing effective working relationships with other employees. Social Worker III Knowledge of: + Theories of human behavior and their practical applications. + Psycho-social, medical, and economic interrelationships that result in individual and social abnormalities. + Philosophy and function of social work systems. + Appropriate utilization of a variety of social resources. + Laws, rules and regulations governing the operation of social work agencies, specifically those relating to the specific areas of assignment. Skill/Ability to: + Formulating, developing and implementing treatment plans. + Working effectively with persons differing in value systems, ethnicity, cultural backgrounds and psychopathologies. + Working with a variety of social resources to plan and coordinate services to individual clients. + Acting as a consultant and trainer to other social service staff. + Preparing clear and concise reports. Application/Examination Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination. The examination will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.an interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. A supplemental application form must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date. This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels. HR Contact: Debbie Kong (04292025) (Social Worker II/III – G097/G096) We invite you to explore our Benefits-at-a-Glance (https://www.smcgov.org/sites/default/files/2025-05/Benefits%20at%20a%20Glance%204.29.25.pdf) page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.) In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you. As a County employee, you’ll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service. 01 IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Be concise and specific. Ability to follow instructions, neatness, clarity of expression, grammar and spelling will be considered in the evaluation process. A resume or transcripts will NOT be accepted as a substitute for your responses. + I have read these instructions. Proceed to supplemental questions. 02 This position requires possession of a valid California class C driver license or equivalent. Provide the following: 1) driver license number and 2) expiration date. 03 Social Worker II requires satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses. Social Worker III requires satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses. List the following for the education that qualifies you for the position: 1) the course ID for classes completed; 2) course title; and 3) the units received for each. Be prepared to provide transcripts at the interview. NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EDUCATION WILL NOT BE ACCEPTED. 04 Social Worker II requires two years of case management experience comparable to a Social Worker I in San Mateo County OR an MSW degree. Social Worker III requires three years of case management experience comparable to a Social Worker II OR an MSW degree and two years of experience performing duties comparable to Social Worker II or higher in San Mateo County. List the following for the experience that qualifies you for the position: 1) your exact title; 2) job duties; 3) length of experience in months; and 4) employer. Detailed information should be found in the "Work History" section of your application. NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EXPERIENCE WILL NOT BE ACCEPTED. 05 Describe in detail your experience completing social work assessments with older adults and individuals with disabilities. Provide an example of a time your assessment was not well received by the client and how did you adjust your approach to ensure the client's needs were met. Be specific. 06 Provide an example of a time in your career where you had to implement a new administrative or regulative change that also affected your clientele. What did you do to ensure your understanding and implementation of the change was successful? How did you adjust your approach with your clientele to ensure smooth service delivery? Be specific. 07 Describe your experience with managing a large and ethnically diverse caseload of clients. What techniques do you use to ensure you are providing service through a racial equity lens while also meeting work expectations? Be specific. 08 Some positions require fluency in another language in addition to English. Indicate which language(s) in which you are fluent. Select ALL that apply. + I am fluent in English and Cantonese + I am fluent in English and Mandarin + I am fluent in English and Tagalog + I am fluent in English and Vietnamese + I am fluent in English and Farsi + I am fluent in English 09 The County has an Employee Referral Program whereby current employees are recognized monetarily for referring successful applicants for employment into "hard-to-fill" positions. Were you referred to this position by a current County of San Mateo employee? Please provide the name of employee. (Must be provided at the time of application.) 10 How did you learn about this position? + County of San Mateo Website + County of San Mateo Job Interest Card Notification + County Hosted Virtual Event + County Hosted Job Fair + CalOpps.org + College/University Career Center + Community-based Organization Posting + Facebook/Instagram + Friend or Relative + GovernmentJobs.com + Indeed + Job Fair + LinkedIn + Professional Publication/Website (Please specify in next question) + X (formerly called Twitter) + Zip Recruiter + Other (Please specify in next question) 11 If you answered, "Professional Publication/Website" or "Other" to the above question, please indicate below how you learned about this position. Your response to this question will help us in better marketing County jobs. Type NA if not applicable. Required Question Employer County of San Mateo Address County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663 Phone (650) 363-4343 Website https://jobs.smcgov.org Apply Please verify your email address Verify Email