Bangkok, THA
3 days ago
IMS Customer Service Executive - Import NPD
**POSITION SNAPSHOT** Location: Head Office, Bangkok Company: Nestlé Business Unit/Division: Inter-Market Supply (Supply Chain Management) Full-time **A DAY IN THE LIFE...** + Manage IMS new product development projects for Finished and Semi-Finished Goods, ensuring adherence to IMS Best Practices for timely market supply and quality assurance. + Act as the primary contact for project leadership, coordinating IMS new product development for TH Factories/Co-Packers and imports from Nestlé Affiliates, while providing guidance to internal and external stakeholders. + Oversee project management for product launches, recipe and packaging changes, and sourcing modifications by evaluating risks and proposing solutions for revised launch dates. + Ensure smooth transitions for renovated products and adjust timelines in collaboration with project owners. + Collaborate with Zone SC to optimize production capacity based on analysis of resources and regulations for new inquiries/customers (NPD export only). + Negotiate agreements between producing and receiving markets on manufacturing, legislation, quality, supply chain, and marketing matters from Product Brief completion to management approval before production. + Ensure successful trial shipments with comprehensive reporting for new import/export products. **ARE YOU A FIT?** + Bachelor Degree in International Business Management or related field; 3 years experience in Project Management (NPD) + Understanding new product development and supply chain process. + Law and Regulations including Announcement related to imported products i.e Customs, FDA, DFT, Excise Tax, TISI, etc. + Advance Ruling Completion for all new imported products + Fast moving consumer goods (FMCG) industry experience would be a plus. + Good English and Thai communication skills + Result and people oriented
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