Exciting Opportunity at UPMC Corporate Quality! Join our team as an Improvement Specialist Corporate, where you'll play a vital role in system-wide and departmental quality initiatives. Your responsibilities will include assessing and analyzing operations and processes to drive improvements and innovations at UPMC. Working closely with staff and leadership, you'll design and implement changes to enhance patient-centered care, staff vitality, process efficiency, and ensure safe and reliable patient care. This role offers a hybrid schedule, working Monday through Friday during standard business hours. If you're passionate about making a difference in healthcare and fostering cultural changes, this position is perfect for you. Come be a part of our team dedicated to achieving defined outcomes and driving positive transformations at UPMC! **Responsibilities:** + Assures project management skills are utilized to lead progress towards goals by collecting accurate, timely data to display the quality, cost and service outcomes. + Works to ensure that quality improvement and innovation work remains focused on one or more of the following goals: patient centeredness, staff vitality, process efficiency and waste reduction and safe and reliable patient care. + Effectively coordinates the assessment of current operational processes at various UPMC entities. + Leads improvement utilizing various approaches such as TPS/Lean/PDSA or others as appropriate. + Assesses institutional/departmental readiness and identifies strategies to achieve goals. + Maintains accountability for ongoing self-development activities, especially related to presentation facilitation, change management and application of quality improvement activities. + Creates a supportive environment in the department that is sensitive to the issues and needs of that area by regularly consulting with the Director and front-line staff. + Effectively communicates improvements that are made to work teams, staff, managers and administrators throughout the organization and UPMC Health System. When opportunity arises, represents UPMC by presenting accomplishments to regional and national forums. + Measures and utilizes varied approaches to analyze and interpret data. + Leads and engages teams across the enterprise and interacts with all levels of executives. + Partners with all system divisional leaders to implement and deploy system and local change. + When assigned, completes special projects and performs other related duties according to agree upon goals and parameters. + Bachelor's degree in nursing, Business Administration or related field required at time of hire/transfer, master's degree in business administration preferred. + Five years of related experience required. + Clinical and health care experience strongly preferred. + Knowledge of information systems and process improvement techniques. + Must be able to demonstrate skills to understand and interpret data Special Skills and Abilities Required: + Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. + Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. + Exemplary critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care. + Critical thinking skills necessary to exercise and to lead others. + Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting. **Licensure, Certifications, and Clearances:** + UPMC approved national certification preferred **UPMC is an Equal Opportunity Employer/Disability/Veteran**