Necessities

Able to travel extensively and be away from home for extended periods of time and/or to work remotely from home or from the base office.

Willing to work overtime, overnight, weekends and public holidays as requested.

Commitment to adhere to company standards, policies, and procedures.

Ability to communicate effectively and build rapport with Oracle team members, customer stakeholders and customer team members and other related vendors from a wide variety of cultures and backgrounds.

Currently hold a valid passport.

Knowledge, Skills and Abilities – Fundamentals

More than one years' experience installing/configuring/supporting Property Management System software products OR more than one years' experience in Hospitality I.T. position or similar OR more than one years' experience in hospitality management experience working with Oracle Hospitality product/s.

Tertiary qualification Information Systems or similar, Hospitality, Business or Event Management field.

Knowledge of hotel front office management procedures.

Professional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean).

Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint.

Knowledge, Skills and Abilities – Desirable 

Previous training experience in theoretical/conceptual training. 

Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance).

Previous experience in supporting hospitality software products. 

Knowledge of other similar PMS systems .

Basic working knowledge of Networks, PC’s, and related peripherals. 

Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications.

Experience with Zoom Meetings or similar video conferencing software.

Career Level - IC1