Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview The primary emphasis of the Implementation & Benefits Consultant is to provide new clients and their employees with a payroll and benefits orientation. The Implementation & Benefits Consultant collaborates with the client to ensure a successful onboarding experience and timely delivery of commitments. This position contributes to client satisfaction and retention. Responsibilities + Manages client employees benefit onboarding process, including conducting the employee orientation meeting. + Creates and manages an implementation timeline, sets expectations and defines responsibilities with concise communication, including all tasks to be completed to ensure a successful client launch. + This position interfaces internally with Payroll and Payroll Compliance, Benefits, ACA Compliance, Human Resources, the new Client Data Team, and Sales; externally this position partners with clients, worksite employees, brokers, and vendors. + Ensure client expectations are properly set and exercises agility and strong communication skills when timelines change. + Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are being met. + Manages communications and meetings with team members to ensure tasks are being completed and deadlines met. + Provides Management team with regular status reports to ensure client satisfaction and progress is being met. + Ensures a thorough transition of the client to Ongoing Service. + Makes recommendations regarding needs analysis and potential process improvements. Coordinates client training to ensure client expectations are met. Qualifications + Bachelor's Degree - Preferred + Up to 50% travel is required - varies based on new client needs + 2 years of experience in benefit knowledge and/or benefit onboarding + Demonstrates problem solving skills. + Demonstrates written communication skills. + Strong verbal communication and listening skills. + Demonstrates customer service skills. + Effective interpersonal skills. + Excellent collaboration and team building skills. + Performs work independently with minimal supervision. + Ability to represent the company with external constituents. + Excellent organizational skills. + Life & Health insurance license is required + Spanish - bilingual is preferred + Candidate must reside in Central Region with work covering central, mountain and pacific time zones Compensation In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $49,271.84 -$$77,427.18/yr. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Live the Paychex Values + Act with uncompromising integrity. + Provide outstanding service and build trusted relationships. + Drive innovation in our products and services and continually improve our processes. + Work in partnership and support each other. + Be personally accountable and deliver on commitments. + Treat each other with respect and dignity. What's in it for you? + We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more. + We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best. + We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career. + We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard. + We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about. Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.