Job Title: Implementation and Patient Onboarding Specialist

Location: Onsite in Plymouth, MN

Schedule: 40 hours/week | Start between 7–9 AM

Contract: 9-month contract-to-hire

About the Role:

We’re looking for a proactive and personable Implementation and Patient Onboarding Specialist to join our growing team. This role is ideal for someone seeking long-term career growth in a dynamic healthcare operations environment. You’ll be fully embedded with 10–15 clinical sites, overseeing daily operations, managing inventory, and ensuring smooth patient onboarding. You’ll also make patient calls to gain deeper insights into their experience and build your understanding of the company’s mission and services.

Key Responsibilities:Oversee day-to-day operations at assigned clinical sitesManage inventory and troubleshoot site-specific issuesInvestigate and resolve performance discrepancies (e.g., high patient decline rates)Maintain strong relationships with site contacts and internal teamsMake patient calls to gather feedback and enhance company knowledgeGather patient updates and ensure accurate data collectionPrepare for and participate in 1–2 client calls dailyMonitor site performance and generate reports using ExcelCollaborate closely with RX specialists for data entry and reportingQualifications:2+ years of professional experience in operations, client services, or a related fieldStrong organizational skills and a process-oriented mindsetExcellent interpersonal and communication skillsAbility to manage multiple sites and prioritize tasks effectivelyExperience in healthcare or clinical research is a plusProficiency in Excel and comfort working with dataMust be onsite in Plymouth, MNA desire to grow within the company and take on increasing responsibility over time

Pay and Benefits

The pay range for this position is $24.00 - $27.50/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Plymouth,MN.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.