Join Our Social Value Team as an Insights and Impact Manager!

Are you passionate about driving tangible change within communities and using data to inform impactful decisions? Do you want to shape the future of social value by helping Mitie measure and understand our community impact? Look no further!

About Us

At Mitie, we believe that our work goes beyond business as usual. We're committed to social responsibility, sustainability, and making a lasting difference. As a leader in the industry, we take pride in positioning Mitie at the forefront of ESG (Environmental, Social, and Governance) initiatives. We're looking for a talented data wizard to join us as our Social Value Insights and Impact Manager to help us continue this journey.

Why Join Us?

If you're ready to play a key role in shaping our approach to social value, driving meaningful insights, and making a tangible impact on the communities we serve, we want to hear from you. Join us in shaping a sustainable, socially responsible future at Mitie. Apply now and let's make a lasting difference together.

Your Role

As our Social Value Insights and Impact Manager, you will be integral in shaping how we measure, capture, and communicate the impact of our social value initiatives. Reporting to the People and Place Lead and working closely with our Group Director of Social Value, you'll be a key part of our Social Value Team. Here's what you'll be doing:

Lead Place-Based Insights Delivery: Oversee the integration and analysis of data sources to produce actionable place-based reports. Frontline Engagement & Insights: Develop and run frontline engagement initiatives to gather local insights and better understand community needs. Build Networks with Local Organisations: Cultivate relationships with local organisations and communities to inform social value strategies. Manage Social Value Bidding MI: Create robust processes to manage and report on Social Value metrics related to bids. Lead on Impact Reporting: Ensure our approach to tracking and reporting social value is effective and aligned with industry standards. Membership Management: Manage external memberships such as Thrive, Social Value Portal, and Institute of Social Value. Bid Coaching and Advisory: Provide expert input and advice to our sales and bidding teams.

Location & Working Hours

At Mitie, we have lots of roles with the opportunity to work flexibly. This role benefits from hybrid working arrangements, with 1-2 days on average per week in a Mitie office (London, Manchester, Birmingham, Glasgow, Northampton, Bristol) and some travel to our London HQ. Further details can be shared at interview. 

Are You the Right Fit?

We're looking for someone who combines strong data and analytical skills with a passion for community impact. You will be an ideal fit if you have:

Skilled in Data Integration and Analysis: Strong ability to work with diverse data sources, analyse trends, and generate reports that guide social value decisions. You'll be a whizz with Excel and PowerBI, and have experience of working with Salesforce and other data and reporting tools. Collaborative & Network-Oriented: Experience building networks with local organisations and stakeholders. Organised & Detail-Oriented: Highly organised with the ability to juggle multiple projects. Impact-Driven: A deep commitment to creating measurable, long-lasting community impact.

Ready to make a difference? Apply now and join us in our mission to create a sustainable, socially responsible future at Mitie!