Job Description:
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of $27.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.
A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
Arrow is looking for a IMMEX Analyst to be responsible for managing logistics and customer service tasks, including resolving transportation issues, managing shipping documents, processing invoices, generating reports, and performing administrative duties to ensure smooth operations.
How to Apply:
Internal Employees: Please submit your updated resume in English and ensure you use only your Arrow email address.
External Candidates: Please submit your updated resume in English.
What You'll Be Doing:
Responsible for the communication of information regarding the resolution of customer issues dealing with transportation pickups, claims, and the incorrect receiving of assets at a processing plant.Customer Service: Communicate shipping information to sales customer and PODS to Finance department, including obtaining shipping documents, tracking numbers, proof of deliveries, etc. Communicate with carriers. Manage routing guide. Assist in shipping requests by processing shipping report in order to set up and contact carriers for pickup. Process minor shipping requests including redirecting freight, changing freight terms, etc.Invoices and Account management: manage freight clearing account, charge back invoices to the branch, code and approve invoices.Research and Resolve issues: freight invoices, carrier charge backs, domestic UPS account issues, invoices past due, damaged inventory, etc.Data and reports: Freight claims reports, weekly check runs, pre-pay and 510 reports, third party exception report, fuel exception report, missing/invalid report, employee housing moves, etc.Other general duties and special projects: Filing, mail, publications ordering, timecards, transportation calendar, etc. Projects include ZipW maintenance and time allocations.Other duties or projects as assigned.
What We Are Looking For:
3+ years in a similar role.IMEX experience.Experience with Data Analysis in Exports and Imports processes.Experience with Non-tariff restrictionsExperience with Annex 24 and 31.Advanced English skills.Work Arrangement:
Fully Onsite: 5 days in the office.
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What’s In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating days, your birthday and sick days.Vision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundGrowth Opportunities, and more!Annual Hiring Range/Hourly Rate:$18,508.33 - $22,848.50 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:MX-JAL-Zapopan, Mexico (Guad Whse)
Time Type:Full time
Job Category:Supply Chain ServicesEEO Statement:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)