Job Title: Medical Office AssistantJob Description We are seeking a dedicated Medical Office Assistant to join our team. This role involves answering phones, scheduling appointments, obtaining prior authorizations, and managing patient check-in and check-out processes. Responsibilities + Answer and manage incoming phone calls. + Schedule appointments for patients. + Process prior authorizations. + Check in and check out patients efficiently. Essential Skills + Proficiency with electronic medical records (EMR) systems, particularly Meditech Expanse. + Strong administrative support skills. + Comfortable working in a fast-paced healthcare setting. + Proficient in data entry and customer service. + Administrative assistance experience. Additional Skills & Qualifications + High School Diploma or GED required. + Certified Medical Assistant from an accredited program or school (AAMA/NHA/AMT preferred). Certification must be obtained within six months of permanent offer. Work Environment This position is within an endocrinology office, operating Monday through Friday. Work hours are either 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM, both with a 30-minute unpaid lunch break. The environment is fast-paced and requires a professional and efficient demeanor. Pay and Benefits The pay range for this position is $17.77 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Holyoke,MA. Application Deadline This position is anticipated to close on Jun 21, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.