Grimes, IA, 50111, USA
1 day ago
IMMEDIATE HIRE Customer Service Representative
About the Role As a Seasonal STC Advocate, you’ll be the friendly face customers meet when they sell their vehicle to us. Since our process is entirely online, you’ll likely be the first and only in-person interaction they have—and that makes you the VIP of their experience. This isn’t just a delivery gig. It’s a chance to create a one-of-a-kind moment that leaves customers saying, “Wow, that was actually awesome.” You’ll have the freedom to go above and beyond to make sure every interaction is smooth, memorable, and maybe even fun. What You’ll Be Doing + Handle 6 to 8 customer appointments per day, each one a chance to make someone’s day + Drive a company-owned vehicle to customers’ homes to finalize their vehicle sale or purchase + Greet customers warmly, inspect the vehicle they’re selling, and guide them through paperwork on an iPad + Accurately complete digital documents and take detailed notes in our tracking system + Prioritize safe driving and maintain a clean driving record in line with CMV Driver Qualification standards + Pitch in with your team when needed—whether it’s logistics, coordination, or just lending a hand What You Bring + A sense of humor and a genuine passion for delivering great customer experiences + Enthusiastic, goal-oriented, and self-motivated personality + High School Diploma or equivalent + Valid driver’s license and clean driving record + Comfort with technology (iPads, apps, digital forms) + Ability to work independently and manage time effectively Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Grimes,IA 50111. Application Deadline This position is anticipated to close on Aug 21, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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