Imaging Systems Administrator III
Nuvance Health
*Description*
*Summary:*
The Imaging Informatics Administrator III provides specialized technical support and administration for mission-critical clinical systems that directly enable patient diagnosis and treatment across all facilities. The role ensures healthcare providers can deliver timely, accurate care by maintaining 24/7 system availability, optimal performance, and regulatory compliance of medical imaging and treatment technologies.
*Responsibilities:*
1. Monitor and maintain clinical systems to ensure optimal performance, availability, and reliability across all healthcare facilities on a 24/7 basis.
2. Troubleshoot and resolve technical issues with hardware, software, networks, and applications, escalating complex problems to appropriate resources when necessary.
3. Coordinate and implement system updates, upgrades, and patches, ensuring all changes are tested thoroughly and do not negatively impact clinical operations.
4. Create and maintain comprehensive documentation including technical specifications, standard operating procedures, system configurations, and workflow processes.
5. Provide technical support and training to clinical end users, ensuring they can effectively utilize systems for patient care delivery.
6. Manage vendor relationships and coordinate with external partners for system implementations, maintenance, and issue resolution.
7. Participate in on-call rotation providing 24/7 emergency support to ensure continuous system availability for critical patient care operations.
8. Develop and execute project plans for system implementations and enhancements, including timelines, resource allocation, and cost estimates.
9. Ensure system security, data integrity, and regulatory compliance according to healthcare standards, HIPAA requirements, and organizational policies.
10. Perform proactive system monitoring and optimization, generating performance reports and implementing improvements to enhance reliability and efficiency.
11. Collaborate with multidisciplinary teams to gather requirements, design solutions, and ensure technology aligns with clinical workflows and organizational objectives.
12. Maintain professional competency through continuous learning, attending vendor training, industry conferences, and staying current with healthcare technology trends.
13. Maintains and Models Nuvance Health Values.
14. Demonstrates regular, reliable and predictable attendance.
15. Performs other duties as required.
Years of Experience:Minimum 5+ years with CIIP or 6+ years without CIIP required.
Systems Experience Required (or similar vendor equivalent):
Ascend Cardiology Reporting, Baxter H-Scribe, Q-Stress, Cedaron, Cerner SkyVue, Baxter CardioServer (EKG Waveforms), MidMark IQ Manager, GE MUSE DICOM Gateways, Baxter ConnexCardio and/or Diagnostic Cardiology Suite, Fuji CV PACS (General Cardiology PACS Imaging), Fuji TeraMedica VNA, GE ComboLAB (GE MAC LAB & CardioLAB), Abbott Claris (EP) & GE Centricity Cardio Workflow (CCW), Invia 4DM, PaceArt and/or PaceMate, GE Xceleris, NATUS NeuroWorks, Provation MD, Boston Scientific ComPAS (PFT), AS-OBGYN (perinatology), Zoll, Lifenet.
*Education:*
Bachelor’s degree preferred or equivalent experience.
*Scope of Responsibility*:
• Significant ownership of assigned system areas and project deliverables.
• Collaborates closely with Lead Administrator (Level 4) and sits in on various discussions with the Director as needed, taking on delegated tasks and contributing substantively to planning and strategic decisions as they relate to imaging projects and initiatives.
• Provides mentoring and direct technical guidance to Administrators (Level 1-2) and assists them with their tasks as needed.
• Independently manages system maintenance, troubleshooting escalations, and vendor interactions on routine matters.
• Actively participates in departmental performance initiatives, proposing practical enhancements to systems and workflows.
• Contributes to documentation and departmental knowledge management, ensuring clarity and accuracy.
*Certification Requirement*s: Certified Imaging Informatics Professional (CIIP) Certification preferred..
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health
Org Unit: 1796
Department: IT Imaging
Exempt: Yes
Salary Range: $40.43 - $75.10 Hourly
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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