NY HELP No Agency Information Technology Services, Office of Title IES Project Management Operations Lead (Project Coordinator) ref# 9449 Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 40 North Pearl Street May be filled in NYC or other locations in New York. City Albany State NY Zip Code 12207 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of the Program Manager Lead, the Project Management Operations Lead will manage the initiation, planning, execution, and closeout of projects and programs related to the mission and objectives of the Integrated Eligibility System using a high degree of initiative, independence, business acumen, technical acumen, communication skills, and team-building skills.Duties include, but are not limited to, the following:• Define and manage project scope, schedule and budget on specific projects and programs.• Manage and be accountable for project routines such as meeting coordination, risk register, issues list, action items, decision log, and project repository.• Lead project resources in a matrix managed organization within the IES Program and across stakeholder groups.• Function as a facilitator to clarify business and technical requirements and decision making.• Negotiate with senior management on resource allocations and project priorities.• Provide regular project status reports to identified audiences and stakeholders as determined.• Manage project teams in the development of business cases, requirements gathering, communication plans, business documentation, technical documentation, testing plans, deployment plans, and risk mitigation strategies.• Maintain all requisite project systems of record at a detailed level, ensuring project documentation is current, and updating document repositories with key project artifacts.• Identify project risks, project dependencies, and project issues and then provide alternatives to mitigate impacts to scope, schedule and budget.• Coordinate cross-agency architecture groups to ensure that the planning, design, and delivery of projects and programs match the framework and standards of the IES Program.• Interact and communicate with project teams, state agencies, and Social Service Districts to ensure that project objectives are understood and that roles are well defined.• Provide regular reporting to senior level management to include IES Program Director, Project Sponsors, Program Steering Committee, Executive Steering Committee and other key stakeholders. Minimum Qualifications Minimum Qualifications: Nine (9) years of experience as a project and/or program manager on complex information technology projects involving multi-entity project teams and multi-million-dollar budgets, including managing requirements analysis, design, development, testing, and implementation activities as well as project management activities across multiple releases. This experience must include at least one year of supervisory experience.The following degrees may substitute for the general experience as indicated: Associate degree may substitute for two years of experience, Bachelor’s degree may substitute for four years of experience, Master’s degree in related field substitutes for an additional year of experience, Doctorate in computer science or related field substitutes for an additional two years of experience beyond a Bachelor’s degree.?Preferred Qualifications:• Five or more years of experience implementing projects utilizing industry standard system life cycle methodologies including iterative project planning, design, development.• Two or more years of experience managing project resources on blended teams with New York State and/or New York City resources.• Two years of experience as a technical Project Management with ITS PM knowledge (Technical Know-how of MS Project, Required SDLC milestones and Stage gates with Go/NO Go of State and Federal).One or more years of experience with technology delivery and/or capabilities for human/social services applicants and recipients.• Well-organized, structured, and detail-oriented with an ability to operate in an environment with multiple and diverse stakeholders and handle challenging organizational issues.• Knowledge of, and experience with, Systems Development Lifecycle (SDLC) methods such as waterfall, Rational Unified Process (RUP), and Agile, Scrum, etc.• Project Management Professional (PMP) certification.• Bachelor level college degree with coursework in Information Technology, Project Management, and/or Communications.• Strong verbal and written communication skills, with an ability to express complex information and concepts to stakeholders, technical staff, consultants/contractors and end users. Additional Comments The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.Benefits of Working for NYSGenerous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more. Some positions may require additional credentials or a background check to verify your identity. Name Jeff Memole Telephone 518-473-0398 Fax 518-402-4924 Email Address PostingResponses@its.ny.gov Address Street Empire State Plaza, Swan Street Building, Core 4 PO Box 2062 City Albany State NY Zip Code 12220 Notes on Applying To apply for this position, please send a cover letter and resume indicating that you are applying for IES Project Management Operations Lead (Project Coordinator) Ref# 9449 and include the Vacancy ID in the subject line. In your cover letter, please clearly indicate how you meet the minimum qualifications as stated above, and describe relevant experience for this position.Fingerprinting will/may be required as part of a background check.