Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
岗位职责/Job Responsibilities:
1.The OEM Services Operations Business Development Mgr will primarily focus on growing the attach rates and revenue of Lenovo Services in OEM deals.
2.They will work closely with the OEM Sales team and OEM customers to promote and support the addition of Lenovo Services to deals.
3.They will also build relationships and promote OEM with Lenovo Marketing, Engineering, and Partners to execute successful Service and Support strategies.
4.This high visibility role will also include supporting Sales teams in resolving Services escalations, by ensuring the right resources are identified and quickly engaged to resolve the issue.
5.The Services Operations Business Development Mgr will develop relationships with Tech Support, Logistics, and Field Service teams to help provide a prompt response to escalated issues.
岗位要求/Job Requirements:
1.The successful candidate will have exceptional PM skills, experience with Services and hardware in the information technology industry, and ideally will have some prior experience in customer facing sales support roles.
2.This candidate must be comfortable in a dynamic, challenging environment and enjoy finding ways to put ambiguous situations into a process and ultimately a financial win for Lenovo OEM.
3.They will be a strong Services subject matter expert, with detailed knowledge of the Services industry and competitive landscape.
4.They will have experience with customer engagement and have an ability to match service offerings to customer needs.
5.They will have a solid understanding of partner/vendor models, capability, and contract development.
Additional Locations: * China - Beijing - 北京(Beijing) * China * China - Beijing * China - Beijing - 北京(Beijing)