Would you like to help enhance our client experience, now and for the future? Are you client orientated with high risk awareness?
We are looking for an Investment Bank Operations Client Service Specialist to:
•Provide exceptional service for Investment Bank equity clients, specifically Commission Management Clients “CSA”.
•Support all CSA related client & business requests, acting as a point of contact with supporting internal areas including: Accounts Payable, Onboarding, Vendor Management, Investment Bank trading desks.
•Work with external vendors that clients request to be paid to obtain onboarding information, invoices, bank details and ensure their services are permissible
•Collaborate as part of a senior team and contribute ideas for improvements to our in house built Commission Management system.
•Work to identify opportunities for process improvements to enhance the client experience and reduce risk.