IAM Administrator
BlackBox
Experience - Minimum 4+ years min in IAM only. Total IT Experience will be min 5+ Years.
Main Responsibilities
+ Provision access for New Hires by creating AD accounts, application accounts, and Network Access.
+ Process all off-boarding activities to ensure all accounts and Network access are disabled.
+ Provide Network shared drive and folder access, ensuring the practice of least privilege.
+ Create Mailboxes, Distribution Groups, Shared Mailboxes, and Resources in the Exchange Admin Console.
+ Process access requests via the Service Now Access Management queue
+ Troubleshoot and resolve any incidents pertaining to access requests / IAM tickets promptly
+ Consultant/Contractor/Temp AD account extensions
+ Ensure the confidentiality of sensitive information.
+ Document and follow established IAM processes
+ Educate Users on IAM processes.
+ Assist with audit-related requests.
+ Review, document, and adapt the IAM policies, procedures, standards, and guidelines as and when needed.
+ Continuously find means and ways to improve operations, streamline work processes, and work cooperatively and jointly with various teams to provide quality service.
Knowledge & Skills
+ Mandatory Experience with Active Directory required
+ Experience with Exchange 2013 Administration Console preferred
+ Experience with Azure Active Directory and O365 consoles
+ Experience and strong understanding of Identity and Access controls principals
+ Hands on Experience with Ticketing systems – Service Now experience a plus
+ Strong attention to detail required, identifying gaps to established processes and follow ups
+ Ability to use critical thinking skills to resolve processing issues
+ Excellent written and verbal communication.
+ Ability to organize and prioritize in a fast-paced environment and take decisions on behalf of team
+ Strong cognitive, problem solving and customer service skills
+ Experience with troubleshooting VPN access issues
+ Experience with basic SIEM technology to identify basic level issues like account lock out, password resets etc.
+ Administration of Trimble Accubid, SAP systems for User access.
+ Experience with DUO 2-factor authentication or other application a plus
+ Experience with basic Security & Compliance concepts, with an understanding of Best Practice, Least Privilege, and adherence to IT Policies.
+ A Self-starter, Ability to be self-driven and be motivated to complete tasks
+ Ability to work well both with a Team, and individually, good written and oral communication.
+ Self-starter and self – driven attributes.
Education/Experience Requirements:
• BE (Bachelor of Engineering) / B Tech (Bachelor of Technology) or Graduation in Computer Science or related field.
• At least 4 years of prior experience in administering systems Identity access strongly preferred.
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