Bangalore, IND
4 days ago
IAM Administrator
Experience - Minimum 4+ years min in IAM only. Total IT Experience will be min 5+ Years. Main Responsibilities + Provision access for New Hires by creating AD accounts, application accounts, and Network Access. + Process all off-boarding activities to ensure all accounts and Network access are disabled. + Provide Network shared drive and folder access, ensuring the practice of least privilege. + Create Mailboxes, Distribution Groups, Shared Mailboxes, and Resources in the Exchange Admin Console. + Process access requests via the Service Now Access Management queue + Troubleshoot and resolve any incidents pertaining to access requests / IAM tickets promptly + Consultant/Contractor/Temp AD account extensions + Ensure the confidentiality of sensitive information. + Document and follow established IAM processes + Educate Users on IAM processes. + Assist with audit-related requests. + Review, document, and adapt the IAM policies, procedures, standards, and guidelines as and when needed. + Continuously find means and ways to improve operations, streamline work processes, and work cooperatively and jointly with various teams to provide quality service. Knowledge & Skills + Mandatory Experience with Active Directory required + Experience with Exchange 2013 Administration Console preferred + Experience with Azure Active Directory and O365 consoles + Experience and strong understanding of Identity and Access controls principals + Hands on Experience with Ticketing systems – Service Now experience a plus + Strong attention to detail required, identifying gaps to established processes and follow ups + Ability to use critical thinking skills to resolve processing issues + Excellent written and verbal communication. + Ability to organize and prioritize in a fast-paced environment and take decisions on behalf of team + Strong cognitive, problem solving and customer service skills + Experience with troubleshooting VPN access issues + Experience with basic SIEM technology to identify basic level issues like account lock out, password resets etc. + Administration of Trimble Accubid, SAP systems for User access. + Experience with DUO 2-factor authentication or other application a plus + Experience with basic Security & Compliance concepts, with an understanding of Best Practice, Least Privilege, and adherence to IT Policies. + A Self-starter, Ability to be self-driven and be motivated to complete tasks + Ability to work well both with a Team, and individually, good written and oral communication. + Self-starter and self – driven attributes. Education/Experience Requirements: • BE (Bachelor of Engineering) / B Tech (Bachelor of Technology) or Graduation in Computer Science or related field. • At least 4 years of prior experience in administering systems Identity access strongly preferred.
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