This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Job Summary

Curious about how your expertise can ensure a smooth onboarding experience at Spectrum? As an I-9 & E-Verify Compliance Specialist, you will play a pivotal role in upholding employment verification standards, guiding Human Resources and business leaders through complex compliance processes, and protecting Spectrum’s reputation for accuracy and reliability. Your commitment to service and compliance will directly influence the consistency and trustworthiness of our employment practices.

How You’ll Make an Impact

Attain and apply expertise across multiple business systems to accurately record and manage employee dataManage I-9 and E-Verify processes across multiple systems, including Spectrum’s and various E-verify platforms (IBM, WTW, PS RPT, and USCIS)Track and communicate deadlines for work authorization documents and receipts to prevent compliance issues and missed deadlinesEnsure thorough tracking of expiring work authorization documents and communicate deadlines for reverification to employees and HRDeliver targeted communications and guidance to I-9 Administrators and related teams to resolve outstanding casesCreate and deliver training presentations, and manage complex ad-hoc reporting from multiple systems.Generate reports on verification and compliance metrics for escalation, including actionable monthly insights for business leaders.Audit and correct I-9 data entry errors and internal processes to ensure compliance and system integrity.Research and document resolutions for complex employment authorization scenarios, ensuring adherence to federal requirementsRespond to unique employment verification situations requiring external research on rules and regulations.Support legal requests and oversee compilation of documentation requirements for USCIS and DHS audits. Prepare and maintain accurate and effective templates, training documentation, troubleshooting guides, and job aides.

Working Conditions

Office environmentAbility to work a flexible schedule based on 8:00 AM ET – 8:00 PM ET, Monday – Friday

What You’ll Bring to Spectrum

Required Qualifications

Education

Associate’s degree in Business Administration, Human Resources, related field; or equivalent work experience with prior customer service experience

Experience

2+ years of Human Resources and/or Shared Services Operations Center experience

Skills

Ability to problem solve in a high-volume production-oriented environmentHigh level of analytical, process and problem resolution skillsClear and effective verbal and written communication skillsAbility to maintain confidentialityDemonstrated customer service orientation and rapid responsiveness to client group needsHigh degree of attention to detail, logical thinking, and organizational skillsDemonstrated follow-up skills on outstanding or pending mattersDemonstrated research skillsPrevious experience with I-9 & E-Verify is desiredPrevious experience working with a multi-state shared services organization is desiredDemonstrate proficiency in Microsoft Word, Excel and PowerPoint

HES111 2025-61267 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.