Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. Houston, TX Position Summary: The Hybrid Claims/Safety Intake Specialist supports the Environmental Health & Safety (EHS) team by managing the intake and coordination of work-related incidents, injuries, property damage, and safety events across our nationwide HVAC operations. This position plays a key role in ensuring that incidents are reported promptly and accurately, supporting both compliance and proactive claims management efforts. The ideal candidate will have strong communication skills, attention to detail, and a background in claims or safety within a skilled trade or field service environment. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay $45k tp $53,000 Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection Responsibilities Key Responsibilities: Claims Intake & Coordination (Workers’ Compensation, General Liability, Auto): - Serve as the first point of contact for incident and injury reporting from field technicians, branch managers, or HR. - Intake and submit workers’ compensation, auto, and liability claims to third-party administrators (TPAs) or insurance carriers. - Gather and verify documentation, such as technician statements, work orders, vehicle photos, and wage information. - Maintain internal claim logs, update tracking systems, and support reporting requirements. Safety Incident Reporting & Support: - Log and categorize all safety incidents, near misses, OSHA-reportable events, and property damage. - Collaborate with field operations to ensure accurate and timely submission of safety incident reports. Communication & Collaboration: - Communicate professionally with technicians, field managers, claims adjusters, and safety leadership. Qualifications: - 2+ years of experience in claims, safety reporting, or risk management—preferably in HVAC, construction, or field services. - Familiarity with workers’ compensation, general liability, and auto claims handling. - High level of discretion and professionalism when dealing with confidential and sensitive information. - Strong written and verbal communication skills; ability to follow up and ensure accountability across field teams. - Proficient in Microsoft Office (Excel, Outlook, Word); experience with claims/safety software a plus (e.g., RiskTrac, Velocity). - Bilingual (English/Spanish) preferred but not required. Qualifications Work Environment: Hybrid role: Remote work with occasional office days or field visits (as needed). Must be comfortable working with field technicians, operations managers, HR, and claims/legal personnel. Join Us Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twitter. Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.   Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.