**Overview** **Position Summary:** ABM Building Services is seeking a dynamic and experienced **Service Manager** to lead our **HVAC and Lighting teams** in Las Vegas, Nevada. The ideal candidate will have a proven track record of managing technical service operations, optimizing team performance, and ensuring exceptional client satisfaction. This leadership role requires a hands-on manager who can balance people leadership, operational excellence, and customer relations to drive service quality and business growth. **Key Responsibilities:** **Team Leadership and Development** + Supervise and support HVAC and Lighting technicians. + Recruit, train, coach, and retain top service talent in alignment with ABM’s core values. + Conduct performance evaluations and facilitate continuous technical and professional development. + Promote a culture of safety, accountability, and collaboration. **Operational Oversight** + Oversee day-to-day operations, ensuring high-quality service delivery across HVAC and lighting systems maintenance, repair, and upgrades. + Monitor work orders, service calls, and preventive maintenance schedules to ensure timely resolution and client satisfaction. + Ensure compliance with company policies, industry standards, and regulatory guidelines (OSHA, EPA, etc.). **Customer and Stakeholder Management** + Serve as the primary point of contact for key clients, providing updates, resolving issues, and building long-term relationships. + Conduct client site visits and participate in service review meetings. + Develop service proposals and assist in pricing and estimating service work. **Financial & Resource Management** + Manage departmental budgets, control costs, and monitor profitability of service activities. + Review and approve technician timesheets, service tickets, and invoices. + Manage tools, equipment, and inventory to ensure operational efficiency and minimize waste. **Qualifications:** **Required:** + 5+ years of progressive experience in HVAC and/or lighting services. + 3+ years in a supervisory or management role, ideally in building services or facilities management. + Working knowledge of mechanical, electrical, and lighting systems. + Strong understanding of service contract management and P&L responsibility. + Valid driver’s license and clean driving record. **Preferred:** + Associate’s or Bachelor’s degree in Mechanical Engineering, Facilities Management, or a related field. + EPA Universal Certification. + Previous experience with CMMS (Computerized Maintenance Management Systems). **Skills & Competencies:** + Excellent communication and leadership skills. + Strong organizational, analytical, and problem-solving abilities. + Client-focused with a commitment to quality and service excellence. + Ability to work under pressure and manage multiple priorities effectively. **Working Conditions:** + Primarily field-based with occasional office work. + Requires regular travel to client sites within the Las Vegas metro area. + Occasional on-call availability for after-hours emergencies. \#200 REQNUMBER: 119475 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.