Job Description
We are seeking an experienced HVAC Field Services Manager to work in residential homes, performing service and repair tasks on air conditioning units, ducts, and heating systems. This role involves being the first point of contact for HVAC technicians seeking assistance in troubleshooting and management. You will communicate directly with homeowners to explain system issues, repair options, and maintenance recommendations, addressing customer concerns and ensuring a high level of satisfaction. Additionally, you will mentor and train service technicians to enhance their technical skills and customer service.
ResponsibilitiesAssist HVAC service technicians with diagnostics, troubleshooting, and repairs in the field.Serve as the go-to resource for technical questions and on-site problem resolution.Ensure technicians follow safety protocols and company procedures.Communicate directly with homeowners to explain system issues, repair options, and maintenance recommendations.Provide clear, professional, and empathetic explanations to help customers make informed decisions.Address customer concerns and ensure a high level of satisfaction.Mentor and train service technicians to improve technical skills and customer service.Monitor daily service schedules and assist in dispatching as needed.Ensure timely and accurate completion of service reports and documentation.Collaborate with office staff to streamline service operations and improve efficiency.Essential Skills5-7 years of HVAC experience/service experience.Strong technical knowledge of residential HVAC systems (heating, cooling, ventilation).Excellent communication and interpersonal skills.Ability to lead by example and motivate a team.Additional Skills & QualificationsEPA Certification and relevant HVAC licenses (as required by state/local regulations).At least 2 years in a supervisory or leadership role.Valid driver’s license with a clean driving record.Bilingual (English/Spanish) is a plus.
Keywords: HVAC Field Service Manager, HVAC Supervisor, Commercial HVAC, Residential HVAC, HVAC Operations, Field Service Leadership, Preventive Maintenance, HVAC Troubleshooting, Team Management, Service Scheduling, Customer Relations, EPA Certification, HVACR, Mechanical Systems, Heating and Cooling, Field Technician Oversight, Service Dispatch, HVAC Compliance, Safety Standards, Technical Support, HVAC Installation, HVAC Repair, Energy Efficiency, Climate Control Systems
Pay and BenefitsThe pay range for this position is $83200.00 - $104000.00/yr.
Company Benefits handled by client.
Workplace Type
This is a fully onsite position in Simi Valley,CA.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
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\n About Aerotek:\n\n
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
\n \n \nAerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
\n \nThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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