**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific Inc., we are seeking a Human Resources Systems Analyst I who will play a pivotal role in our ambitious team. This position offers the outstanding opportunity to contribute to world-class HR Technology Services by delivering high-quality support and collaborating with our exceptional internal partners! **Overview:** Support internal customers, troubleshoot and resolve system issues for Workday in HR Technology. **Key Responsibilities:** + Deliver end-user support for Workday through a structured ticketing system, resolving technical inquiries efficiently. + Remediate audit findings as assigned to ensure data integrity within Workday, conducting detailed analysis and effectively implementing resolutions. + Work based on detailed work instructions and consult with more senior team members in non-standard cases. + Work well with level 1 tasks independently and handle higher complexity tasks under supervision. + Assist in data conversion activities to maintain data accuracy. + Review core HR data in Workday to complete assigned tasks as instructed. + Apply existing work instructions to reflect system changes and standard processes. **Knowledge, Skills, and Abilities:** + Strong team-oriented mentality emphasizing collaboration in problem-solving and knowledge sharing. + Exceptional customer service skills, with the ability to communicate complex technical issues in a clear, professional manner. + Excellent time management and organizational skills, able to effectively prioritize tasks such as ticket resolution, audits, and projects. + Paying close attention to detail, ensuring all tasks are completed accurately and thoroughly. + Demonstrates accountability, takes ownership of mistakes, and is open to feedback for continuous improvement. + Excellent communication skills, both written and verbal, with the ability to engage with a diverse range of collaborators, including team members, cross-functional customers, and business partners. + Strong analytical and problem-solving abilities, with a focus on providing creative and efficient solutions. + Quick learner, able to adapt to new systems, processes, and technologies in a fast-paced environment. **Experience:** + Previous experience with HR Systems troubleshooting and support is preferred. + Experience in system troubleshooting, technical support, or similar roles is a plus. + Experience with data conversion, mass data loads, or EIB integrations is a plus. **Education:** + Bachelor’s degree or equivalent experience is required. + Degree or equivalent experience in Computer Science, Information Technology, Health Informatics, or a related field is preferred. **Technical Skills:** + Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). **Additional Information:** This is an exciting opportunity to contribute to the ongoing success of our HR Technology Services team. If you are passionate about HR technology, enjoy problem-solving, and thrive in a collaborative environment, we encourage you to apply! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.