WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.
Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
WHERE YOU’LL FIT WITHIN THE TEAM
You’ll be part of the Human Resources team supporting Bain’s Global Business Services (GBS) operations in Mexico City. GBS is a global network of five interconnected hubs in India, Malaysia, Mexico, Poland, and Portugal, delivering business operations support in areas like HR, Finance, Legal, Technology, Marketing, and Analytics. Our mantra—“shared innovation, seamless execution”—is at the core of everything we do.
WHAT YOU’LL DO
As a Human Resources Specialist, you'll provide guidance and execution support for HR programs in the GBS Mexico office. You’ll serve as a trusted resource for employees and stakeholders, driving smooth talent processes and consistently upholding Bain’s values.
Core HR Operations & Employee Lifecycle
Act as the go-to contact for employee benefits questions
Administer local office programs
Liaise with local medical insurance broker, directing complex queries and ensuring resolution
Propose and help implement improvements to benefit offerings
Deliver onboarding presentations and ensure a seamless start for new hires
Conduct new hire orientations and ensure cross-functional onboarding consistency
Manage offboarding logistics, knowledge transfers, and feedback reporting
Support visa/immigration processes in collaboration with external legal counsel
Talent Acquisition
Coordinate with the Recruiting team on open roles
Route requisitions appropriately for approval and recruitment
Monitor hiring progress and pipeline status
Address stakeholder and organizational concerns
Extend offers as needed
Compensation & Payroll
Support compensation activities during annual cycles and promotions
Partner with payroll to manage salary changes, off-cycle payments, and terminations
Ensure compensation practices align with both local labor law and Bain’s internal benchmarks
Help manage performance cycles (year-end, mid-year), including tracking and reporting evaluation completions
Employee Relations & Culture
Oversee offboarding conversations, documentation, and final settlements
Act as first contact for employee relations topics, escalating as needed
Partner with HR leadership on DEI and engagement efforts
Coordinate office-wide communications on policy changes and wellbeing programs
Learning, Development & Performance Management
Work with global and regional L&D to deliver training sessions
Monitor training compliance and follow up as needed
Prepare data to support career development conversations and identify growth opportunities
ABOUT YOU
Bachelor’s degree in Human Resources or Business Administration preferred
Minimum 5 years of experience in Human Resources roles
Strong communication, interpersonal, and project management skills
Excellent organizational skills and attention to detail
Proven ability to handle multiple priorities in a fast-paced environment
Self-motivated and capable of working independently
High integrity and ability to handle confidential matters with discretion
Skilled at building trust-based relationships across all levels
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Experience with Workday and payroll systems is a plus
Fluency in English
Familiarity with Mexico’s labor laws and HR compliance requirements