Guadalajara, Mexico
10 days ago
Human Resources Operations Specialist - Americas
CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:

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Meaningful Work From Day One

The Human Resources Operations Specialist plays a vital role in ensuring smooth and efficient HR processes across the employee lifecycle.

This role is responsible for onboarding and offboarding employees, responding to employee inquiries, supporting benefits and payroll administration, managing HR data, and providing assistance with HR initiatives.

The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and problem-solving skills.

What You Can Expect

HR Process:

Review and approve HR initiated business processes in Workday (WD).

Provide support for reorganizations and other HR initiatives.

Regularly audit WD data to ensure a high degree of accuracy is maintained.

Onboarding and Offboarding

Manage the onboarding process for new hires, including preparing contracts, confirming accuracy of hire data into Workday, ensuring pre-hire onboarding is complete, conducting orientation sessions, and ensuring a positive new hire experience.

Manage the offboarding process for departing employees, including conducting exit interviews, processing paperwork, and providing support with final pay and benefits.

Employee Support

Serve as the first point of contact for employees with HR-related inquiries, including payroll questions, leave requests, employment verifications, and policy interpretation.

Provide timely and accurate information to employees, escalating complex issues to appropriate HR team members as needed.

Benefits and Payroll Administration

Assist with the administration of employee benefits programs, including health insurance, retirement plans, and other local benefits.

Ensure employee data in the payroll system (Workday) is accurate and up-to-date.

Address employee inquiries related to benefits and payroll, acting as a liaison between employees and HR/payroll teams.

What You Bring to the Table

2+ years of experience in an HR generalist, analyst or operations role.

Experience with HRIS systems, preferably Workday.

Excellent communication, interpersonal, and customer service skills.

Highly organized and detail-oriented with the ability to manage multiple tasks simultaneously.

Ability to collaborate effectively with global partners across various time zones.

Excellent verbal and written communication skills in English.

What Makes You Unique

Experience working in a global organization.

Knowledge of payroll processes.

#LI

Requisition Type:

Employee

Management Level:

Professional

Global Job Level:

P5

Number of Openings Available:

1
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