Are you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world’s most innovative companies to create a more connected world? 

Connecting Continents. Impacting Communities. 

The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns. 

We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you’re a seasoned applicant seeking a new and exciting challenge, or you’re new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career. 

Position Overview 

The Human Resources Operations Specialist is a critical role within the HR organization, reporting directly to the Vice President Human Resources. This position is responsible for the administration, maintenance, and training of HR systems, while also leading key HR functions such as employee relations, immigration, reporting, analytics, compliance, training and other projects as required.  The role requires strong collaboration and teamwork across various departments to ensure seamless process execution and support for HR-related projects, with a strong focus on building system efficiencies. The ideal candidate is highly organized, an excellent communicator, and capable of thinking strategically while working independently in a fast-paced environment.

Responsibilities Coaching, counseling, and influencing business leaders in the areas of employee relations, performance management, and progressive discipline. HR Systems Administration Act as the Subject Matter Expert for SubCom’s HRIS, Paycom. Administer and maintain HR Information Systems (Paycom HRIS, LMS, Sharepoint, Teams Sites, etc.), ensuring data accuracy, system functionality and user support. Develop and deliver training programs for HR systems, ensuring employees and stakeholders are proficient in their use. Maintain and update HR procedures on system setups and processes. Act as a liaison across the organization to streamline workflows and enhance operational efficiency. Reporting & Compliance Act as the main point of contact for all HR related reporting requests and requirements. Conduct system audits to ensure data accuracy, consistency, validity and compliance with company policy, as well as federal, state and local regulations. Gather and communicate HR metrics and analysis; Produce regular and on-demand reports and information by collecting, analyzing and summarizing data. Automating reporting wherever possible. In partnership with HR Business Partners, analyze trends and metrics as they apply to assigned business group(s); develop proactive actions to further support the business objectives and/or people strategy. Prepare and submit compliance reports, including EEO, Vets 4212, and Affirmative Action Plans (AAP). Oversee annual HR employee training programs, ensuring timely completion and adherence to compliance standards. Employee Relations Serve as the lead investigator for employee relations issues including but not limited to concerns of harassment, discrimination, and other violations of SubCom’s Guide to Ethical Conduct. Conduct thorough, impartial and timely investigations and document concerns within the ConcernLine / Navex Global compliance system. Partner with leadership and legal counsel to handle employee relations issues as appropriate. Employee Communications Responsible for employee email communications, including the drafting or review of employee communications and approvals. Participate in employee engagement activities. Talent Management Processes Lead the end-to-end performance management process in a timely, efficient, and proactive manner, including goal-setting, mid-year and annual reviews, calibration sessions, and continuous feedback initiatives to drive employee development and organizational effectiveness.  Identify opportunities in the HR systems to better document track individual talent plans, including development and disciplinary actions. Immigration Support Oversees immigration processes, including visa applications, renewals, and compliance with federal regulations. Collaborates externally with immigration vendors and lawyers, as well as internally with HR team members and managers, to ensure accurate and timely immigration support for employees. Maintains Quarterly Foreign National Reporting and communication with HR Partners. In conjunction with HR Partners and Leadership, participate in and/or lead HR programs/projects to ensure their successful execution.