Description We are looking for a dedicated Human Resources Representative II to join our team in a long-term contract role. This position is fully remote and based in Pennsylvania, offering an exciting opportunity to contribute to HR operations with a focus on employee relations, compliance, and process improvement. The ideal candidate will bring 2-5 years of HR experience and a proactive approach to solving complex inquiries. Responsibilities: • Address and resolve escalated employee relations and payroll/tax inquiries by interpreting and applying organizational policies and guidelines. • Communicate effectively with employees and managers to resolve complex HR issues while ensuring compliance with company standards. • Identify opportunities to enhance HR Shared Services processes and implement improvements to boost efficiency. • Collaborate with HR teams across departments to align processes and share knowledge for seamless operations. • Maintain and update departmental databases to support inquiry resolution and improve team training initiatives. • Evaluate daily workflows and recommend process enhancements to optimize operations. • Ensure consistent attendance and availability for variable schedules, including nights, weekends, and overtime as needed. • Perform additional HR-related duties as assigned to support the overall success of the team. Requirements • Minimum of 2-5 years of experience in human resources, with a strong focus on employee relations and compliance. • Exceptional verbal and written communication skills to effectively address complex HR issues. • Proven ability to interpret and apply HR policies and procedures accurately. • Customer-focused mindset with a proactive approach to solving employee inquiries. • Experience in managing and improving HR databases and workflows. • Strong organizational skills with the ability to prioritize tasks efficiently. • Availability to work flexible hours, including evenings, weekends, and overtime when required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .