Description We are working on a new opportunity for an HR Assistant/Representative! If you are looking to grow and expand your HR knowledge, this is the role for you! This role is based out of Cedar Rapids with some remote flexibility and is a long-term contract position. Are you an organized, detail-oriented professional who thrives in fast-paced environments and enjoys helping others? We are seeking an HR Assistant to support our client’s Human Resources department by handling high-volume inbound phone calls regarding general HR inquiries across a variety of topics, including company policies, payroll, benefits, paid time off (PTO), and more. Key Responsibilities: + Handle inbound calls: Respond to high-volume employee inquiries regarding HR-related topics such as company policies, payroll discrepancies, PTO, and benefits. + Provide accurate information: Ensure employees receive timely and correct responses aligned with the company’s policies and procedures. + Document and follow up: Maintain detailed records of employee interactions in the appropriate database or system, and follow up as necessary. + Support HR initiatives: Assist with the implementation of HR programs and processes when required. + Maintain confidentiality: Protect sensitive employee information and adhere to company guidelines related to confidentiality and data protection. Requirements + Experience: Previous experience in a customer service or administrative role within HR is highly preferred. + Skills: Strong verbal and written communication skills, along with excellent problem-solving abilities. + Technical proficiency: Familiarity with HRIS systems and basic office software (e.g., Microsoft Office Suite). + Ability to multitask: Comfortable working in a fast-paced environment and managing multiple inquiries simultaneously. + Education: High school diploma or equivalent is required; additional coursework in HR or related fields is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .