With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Human Resources Executive supports the daily operations of the HR department in a hospitality environment, ensuring effective implementation of HR policies, employee engagement, recruitment, and training to uphold the service standards of the hotel and deliver an excellent team members excellent.
What will I be doing?
As a Human Resources Executive in our luxury hotel, you will play a vital role in delivering exceptional HR support aligned with our brand’s commitment to world-class service. You will be responsible for managing recruitment, talent development, employee engagement, and ensuring compliance with Singapore’s labour laws, while fostering a professional and motivating work environment for our diverse and high-calibre team.
Specifically, you will be responsible for performing the following tasks to the highest standards:
Human Resources Operations
Support the full spectrum of HR functions including recruitment, onboarding, training coordination, payroll support, and employee relations.
Prepare and maintain HR-related documentation such as employment contracts, letters of appointment, and personnel files.
Ensure compliance with MOM regulations and maintain accurate HR records.
Administer attendance, leave, and employee benefits effectively.
Manage and update HRIS (e.g., Timesoft) to improve accuracy and efficiency.
Recruitment & Onboarding
Coordinate recruitment activities including job postings and interview arrangements.
Facilitate staff orientation and onboarding for new hires to ensure a smooth integration into the hotel environment.
Employee Relations & Engagement
Assist in handling employee grievances, disciplinaries, and capability issues in a confidential and professional manner under the guidance of the HR Manager.
Organize employee engagement activities, welfare programs, and hotel events to enhance staff morale and retention.
Promote a positive workplace culture aligned with the hotel’s values and service brand standards.
Regulatory & Administrative Support
Assist in MOM applications (Work Permits, S Pass issuance/cancellation) and update OFWAS records.
Provide support in WICA administration, audits, and monthly HR reporting.
Liaise with external vendors, government agencies, and training providers as needed.
Workplace Upkeep & Communication
Keep the Employee Experience Facebook page, bulletin boards, and digital displays updated with current information and activities.
Ensure Team Member facilities (lockers, resting lounge, and restaurant) are well-maintained and address feedback promptly.
Maintain office cleanliness, order supplies, and support administrative needs.
Safety & Other Duties
Respond appropriately to hotel emergencies or safety situations.
Perform other tasks or projects as assigned by Management
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Human Resources Executive serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Diploma or Degree in Hospitality Management (preferred) or Human Resource Management / related discipline.
Minimum 1–2 years of HR experience, preferably within the hospitality or hotel industry.
Strong understanding of Singapore Employment Act, MOM regulations, and HR best practices.
Excellent interpersonal and communication abilities to engage effectively with all levels of staff.
Proficient in Microsoft Office; experience with HRIS systems (e.g., Timesoft) will be an advantage.
Strong organizational and multitasking skills with the ability to prioritize tasks in a fast-paced environment.
High level of integrity in handling sensitive and confidential information.
Team Member-focused, with a proactive and service-oriented mindset.
Team player with the ability to work independently and under pressure to meet deadlines.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!