**Additional Information** **Job Number** 25074048 **Job Category** Human Resources **Location** The Ritz-Carlton Grand Cayman, PO Box 32348 KY1-1209, Grand Cayman, Cayman Islands, Cayman Islands, KY1-1209VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Grand%20Cayman%2C%20PO%20Box%2032348%20KY1-1209%2C%20Grand%20Cayman%2C%20Cayman%20Islands%2C%20Cayman%20Islands%2C%20KY1-1209) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Human Resources Coordinator** This entry-level position is the gateway to learning HR in the hotel industry. Working with some of the best HR professionals on island will give the right candidate exposure and experience. As the first impression when entering the Human Resources Department of The Ritz-Carlton, customer focus and strong interaction skills are necessary! This is a highly visible and very customer-centric position. Responsibilities include but not limited to supporting Community Footprints, recruitment, immigrations, benefits, employee relations, and ensuring policies are adhered to daily. Assisting the team on various aspects of the employees’ experience, including (but not limited to) internal communication, events, committee’s involvement. Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files. + Secondary School Diploma /or An Associate Degree + Luxury hospitality experience is preferred + Previous experience in dealing with customers + Must possess excellent written and oral communication skills in English + Strength in Microsoft (PPT, Word and Excel) + Must be organized and able to multi-task + Must be able to work in a fast paced environment + Having worked in a multicultural environment is key + Previous HR experience is preferred Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.