Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Talent Management Directorate, CBP Hiring Center, Pre-Employment Clearances and Services Branch, located in Bloomington, MN. Responsibilities In this position, you will serve as a Human Resources Assistant, providing administrative, clerical and technical support in the day-to-day administration of the Suitability Support team. This support includes providing guidance to the staff on applying rules and procedures concerning background investigation pre-employment requirements. This position starts at a salary of $49,015.00 (GS-06, Step 1) to $70,811.00 (GS-07, Step 10). Typical Work assignments include: Assisting applicants and employees in preparing, initiating, compiling, reviewing and processing background investigation documentation, medical appointments/documentation, interviews, drug testing, fitness requirements, final offers and academy scheduling. Accessing personnel records to provide information on the status of applications and resolves inquiries requested by the caller (applicant, agency representative, and supervisor). Processing a full range of applications and actions, including those that have unusual conditions or issues requiring deviation from standard procedures to complete the action. Applying a wide range of human resources concepts, laws, policies, and regulation to address and resolve human resources issues. Utilizing a personal computer and a variety of office software programs (MS Suite, USA Staffing, Salesforce, Information Security Management System, Electronic Questionnaires for Investigations Processing and SharePoint) to review, enter data, complete forms, correct errors or omissions as well as to extract, revise/sort information in HR documents, files, records and databases. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit. Qualifications Specialized Experience: GS-06: You qualify for the GS-06 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Accessing applicant records to review for accuracy and appropriate documentation; Retrieving data from various information sources to respond to customer inquiries; Providing data entry support to a staffing program. GS-07: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing direct support to HR Specialists by applying rules and procedures to determine pre-employment requirements; Providing information and advice on emerging and important issues to the appropriate people within the organization; Researching and obtaining all necessary relevant information regarding cases and issues and providing general explanations; Using a variety of office software programs (MS Suite, Salesforce, and SharePoint) to enter data, complete forms, correct errors or omissions as well as to extract, revise/sort information in HR documents, files, records, and databases. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 08/01/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional Information Promotion Potential: Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Telework: No - exemptions related to telework may be available in very limited cases The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.