Description We are looking for an experienced Human Resources Representative to join our team in a long-term contract position. This role focuses on handling complex employee inquiries, supporting HR processes, and collaborating with various HR departments to ensure seamless operations. If you thrive in dynamic environments and are passionate about delivering exceptional HR services, we encourage you to apply. Responsibilities: • Address and resolve escalated employee inquiries related to policies, payroll, and tax issues with accuracy and professionalism. • Investigate and resolve complex HR matters beyond basic training, ensuring adherence to service level agreements (SLAs). • Collaborate with HR Advisors and other departments to streamline processes and enhance team alignment. • Lead initiatives to transition new services into designated departments and ensure smooth integration. • Maintain and update the departmental database to empower HR Advisors to manage inbound inquiries more effectively. • Identify opportunities for team education and training to improve service delivery. • Evaluate existing work processes and recommend improvements to optimize efficiency and resource utilization. • Provide guidance and support to less experienced representatives and new team members as needed. • Ensure consistent attendance and availability for variable schedules, including nights, weekends, and overtime. • Execute assigned tasks and responsibilities with a focus on quality and customer satisfaction. Requirements • 2-5 years of experience in Human Resources or a related field. • Strong communication skills, both written and verbal, to effectively address employee concerns. • Proficiency in HR administration, payroll processes, and interpreting policies and guidelines. • Ability to investigate and resolve complex HR issues with attention to detail. • Familiarity with database management and process improvement techniques. • Experience collaborating with various HR teams and partners to achieve organizational goals. • Capacity to work flexible schedules, including nights, weekends, and overtime when required. • Commitment to punctual attendance and consistent performance. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .