The opportunity

Delaware North's Patina Group is searching for an experienced Human Resources Manager to join our enterprise HR team to provide support specific to our Disney Florida locations at Disney Springs and Epcot in Orlando, Florida. Our ideal candidate has a thorough understanding of HR policy and procedures and is an effective communicator and influencer of team members at all levels of an organization. We are eager to find an HR Manager who easily connects with people and has a detail-oriented mindset to handle the changing nature of our organization and the workforce. This role will have primary HR oversight for 8 restaurants and will be the connector between the location and our broader HR & HR Support team.  If you are adept at building strong relationships and deeply knowledgeable about HR policies, compliance, and best practices, you could be a great fit for this role. 

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $81,900 - $110,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Align HR strategies with business goals across multiple locations to drive growth, engagement, and retentionSecure buy-in and implement HR policies, initiatives, and compliance standards, conducting internal audits and managing riskHandle all team member relations matters and complaints, including conducting investigations and complaint resolutionEnsure compliance with federal and state employment regulations, as well as company policies and proceduresAct as a connector between the location and our enterprise HR team, advocating and educating for consistent and best practice policies and practices and sharing insights and knowledge unique to the locationUse HR analytics to guide decision-making and evaluate success in turnover, engagement, and effectiveness 

More about youMinimum 7-10 years HR management experience with at least 3 years HR Generalist experience; hospitality background Required.Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plusExperience in a union environment strongly preferred, with ability to read and interpret collective bargaining agreements to advise managementSeeking experience with Workday, UKG, or similar preferred; Word, Excel, and PowerPoint requiredDemonstrated ability to handle sensitive information with discretion and conduct thorough and unbiased investigationsProven background in employee relations, talent management, training, and regulatory compliance Ability to travel between Disney Springs and Epcot throughout the week.

Shift details

Day shift
Monday to Friday
Evenings as needed

Who we are

Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Lake Buena Vista, Florida area at Tutto Italia, Via Napoli, Morimoto, Vivoli Florida, The Edison, Enzo's Hideaway and Tunnel Bar, Maria and Enzo's Ristorante, and Pizza Ponte.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.