Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary

Establish and maintain strong working relationships with the HR advisors and business partners, HR leadership, managers, employees, and key contacts across the enterprise. They provide assistance and problem-solving services to HR advisors, business partners, and business customers and effectively use technology to analyze data and create reports as needed. Participates in projects and mid/large scale initiatives in support of business customers and the HR department.

Essential Functions

-Serve as a primary contact person for HR Support Center staff to assist with, and triage escalated employee requests and issues.

-Serve as liaison to Shared Services groups including Benefits, HR Technology, HR Operations, Workforce Administration, and Leaves of Absence. Resolve complex issues that span multiple departments.

-Assist with updating and distributing HR policies and provide assistance and direction for new managers and other employees around HR-related system and policy questions.

-Collaborate with HRBPs, HR management, and others as needed on short and long-term projects in support of organizational redesign, administrative consolidation, market reviews, etc.

-Assist with the development and maintenance of job descriptions and related platforms.

-Contribute ideas and suggestions for interventions and solutions to improve team processes, effectiveness or efficiencies.

-Conduct exit interviews, maintain awareness of employee experience data, including surveys and relevant dashboards. Identify trends and themes and report results to HRBPs.

-Research and respond to data requests in support of HR team needs.

 

Qualifications

Education

Bachelor's Degree Human Resources Management requiredRelated Experience can be accepted in lieu of a degree

Experience

Experience in the Human Resources field 2-3 years required

Knowledge, Skills and Abilities

Problem-Solving/Critical Thinking – analyze complex HR challenges and develop practical, creative solutions, ability to be open, adaptive, and to drive change.Communication Skills – convey complex HR policies and procedures in an understandable manner.Project Management – coordinate/participate in cross-functional teams to deliver HR initiatives on time, independently managing small projects.Legal/HR Knowledge – manage sensitive employee information with discretion and confidentiality.Relationship Building – manage interactions to provide service and support to the organization, to build and maintain effective working relationships.Good understanding of current state/federal employment laws and the organizational policies and procedures requires to meet them.Strong proficiency in Microsoft Office software including Word, Excel, and PowerPoint .

 

Additional Job Details (if applicable)

 

Remote Type

Hybrid

 

Work Location

81 Highland Avenue

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$62,400.00 - $90,750.40/Annual

 

Grade

6

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.