Description We are looking for a Human Resource Assistant to join our team in King of Prussia, Pennsylvania. In this long-term contract role, you will be the first point of contact for employee and manager inquiries regarding human resources policies and processes. This position offers a mix of onsite and remote work after the initial training period, providing the opportunity to deliver excellent service in a dynamic environment. **MUST LIVE LESS THAN 10 MILES FROM KING OF PRUSSIA, PA.*** Responsibilities: • Respond to employee and manager inquiries via calls, chats, and other communication platforms, ensuring prompt and accurate resolutions. • Perform daily transactional tasks in HR systems such as Workday and Kronos, maintaining data accuracy and consistency. • Adhere to established service level agreements and key performance indicators to meet operational goals. • Provide guidance on HR systems and processes • Escalate complex issues to the HR Service Center Manager as needed. • Document all interactions thoroughly and accurately in the case management system to maintain comprehensive records. • Ensure confidentiality and compliance with all relevant laws, regulations, and company policies. • Identify trends in escalations and recommend process improvements to enhance efficiency and service quality. • Collaborate effectively with colleagues, managers, and stakeholders to build positive working relationships. • Assist in implementing changes to improve communication and operational efficiency. Requirements • Proven experience in customer service, preferably in a call center or HR environment. • Strong communication skills, both written and verbal, with the ability to convey information clearly. • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. • Familiarity with HR systems such as Workday and Kronos is highly desirable. • Ability to manage time effectively and prioritize tasks in a fast-paced environment. • Commitment to maintaining confidentiality and adhering to regulatory standards. • Detail-oriented with excellent problem-solving skills and the ability to identify opportunities for improvement. • Capacity to work effectively with diverse groups and build positive relationships across all levels of the organization. **MUST LIVE LESS THAN 10 MILES FROM KING OF PRUSSIA, PA.*** TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .