Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

As all roles in our global locations require professional-level English, we kindly ask that you submit your resume in English.

People, Culture & Communications (PC&C):

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer focused.

We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Role Synopsis:

The Human Resource Advisor provides business-facing consultation and advice to individual line managers and may facilitate the resolution of everyday queries and coaching to drive engagement, pre-empting and resolving line manager inquiries on policy and informal ER cases. The role uses data to coach line managers to ensure they are supported throughout all people management activities.

The advisor delivers reliable, compliant, and secure P&C operations in support of the business, using and interpreting data and insights relevant to the business they support. The role involves acting as the first point of contact for line managers for people management queries, advising on policies and processes, and ensuring a positive experience by prioritizing and seeking guidance on tickets using Salesforce.

Role Purpose:

Provides business-facing consultation and advice to individual line managers, facilitating the resolution of everyday queries and coaching to drive engagement, pre-empting and resolving line manager inquiries on policy and informal ER cases.

Role Accountabilities:

Deliver reliable, compliant, and secure P&C operations in support of the businessProvide business-facing consultation and advice to business leaders and may facilitate the resolution of everyday queries and coaching to drive engagement, pre-empting and resolving employee relations (ER) cases, and ensuring that diversity and inclusion are foundational elements of the P&C people plan and supported throughout all people management activitiesGood understanding of the business and population they supportLeverage and interpret data and insights relevant to the business they supportLeverage standard processes and identify efficiencies and opportunities for alignments by connecting across P&C teamsAct as the first point of contact for Line Managers for people management queriesAdvise line managers on group generic and entity-specific policies and processesAdvise line managers on approval requirements and manage activities requiring approvals according to the People Authorities matrix.Provide coaching and challenge to Line Managers around policy and cyclical activity (recognizing business differentiation) e.g., end-to-end goal setting, reflections, and pay review process comms, tracking, adviceHandle the majority of queries across the spectrum of P&C activities that cannot be undertaken at tier 0, referring managers back to tier 0 where appropriate and acting as a gatekeeper for tier 2 and partnering (tier 3) servicesEnsure correct process and channels are followed for P&C queries and transactions, promoting self-service where possibleEnsure a positive experience by prioritizing and seeking guidance on tickets using Salesforce, acting as the point of contact for Line Managers and employees until point of closure or critical issueReview and amend transactions across the full P&C technology landscape to ensure the right data is entered into the transaction – e.g., update allowances and org dataAdhere to agreed service requirements and SLAsIdentify and raise opportunities for operational efficiencies and continuous improvement of service as well as the knowledge baseProactively update understanding/knowledge of policies, standards, and processesContinuously maintain a broad understanding of business context, issues, people strategy, priorities aligned to entities as well as specifics like labor relations/works council considerations and employee practices in relevant locations

Skills:

Psychological safety Legal and regulatory environment and complianceStakeholder managementOrganizational knowledgeAnalytical thinkingAgile core principlesResilienceTeamworkCoachingCustomer centric thinking

Essential Education and Experience Requirements:

Bachelor's degree or equivalent in Business Administration, Human Resources, or other relevant fieldMinimum 3-5 years of relevant P&C experienceBreadth and depth across the HR technical areas and able to provide professional advice and act as a coach to others in most of the areasExperienced in Employee Relations and case-workExperience in Human Resources, proven capability and experience in delivering talent management, ER, track record of effective partnering considering business needs and linking value to business resultsExperience with organizational change and working in a matrixed organization and working knowledge of relevant labor legislation and regulations Must be proficient in English and PortugueseProficient in Spanish is desirableAvailability to work US Central Time business hours is preferred.

Technical:

Foundational knowledge of HR solutionsProficient in using CRM systemsProficient in using MS OfficeProficient in using Reporting & Analytics tools

Behavioral:

Legal and regulatory environment and complianceCustomer managementOrganizational knowledgeAnalytical thinkingAgile core principlesResilienceTeamworkCoachingCustomer-centric thinking

Why Join Us:

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to providing an inclusive environment in which everyone is respected and treated fairly.

We recognize that there are many aspects of our employees’ lives, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment and many others! Reinvent your career as you help our business meet the challenges of the future. Apply now!

BEWARE – RECRUITMENT FRAUD:

It has come to our attention that there are a number of fraudulent emails from people pretending to work for bp. Please be advised that we do not require any forms of payment or course by applicants to be considered for open positions.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Coaching, Communication, Creativity and Innovation, Culture and behaviour change, Curiosity, Customer centric thinking, Data Analysis, Data cleansing and transformation, Decision Making, Digital fluency, Employee and labour relations, Employee Engagement, Employee Experience, Facilitation, Global Perspective, Influencing, Job Design, Leadership Assessment, Leading transformation, Long Term Planning, Managing change, Managing workforce concerns {+ 11 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.