San Luis Potosi, MEX
3 days ago
HRS Global Operations Manager
This position is intended to convey to the new, independent company, to be named Solstice Advanced Materials when the separation occurs. This is expected to occur in late 2025 or early 2026. Candidates who are placed in this role understand and agree that they will convey to SAM when the separation occurs. As the HR Services Global Operations Manager, you will play a crucial role in leading and delivering high-quality HR services to employees and managers. You will be responsible for overseeing and managing day-to-day HR operations, including onboarding, offboarding, global mobility programs that enable the movement of talent, and additional operational services. You will ensure the smooth and efficient operation of these processes and manage vendor partnerships to successfully execute daily activities. As part of managing vendor partners, you will identify and address HR service needs, manage HR service delivery metrics, and drive continuous improvement initiatives. Your focus on flawless execution of HR services and processes will support business objectives and contribute to organizational success. You will be responsible for developing and implementing HR policies and procedures to ensure compliance with local labor laws and regulations. Your expertise in HR services will be instrumental in providing guidance and support to HR on complex HR issues. You will ensure a customer-centric approach in all HR services. You will develop strong relationships with HRS leadership, the Communications team, HR COE teams, and other stakeholders to proactively understand business needs and take action accordingly. You will have a significant impact on the employee experience, ensuring compliance with legal requirements and supporting the seamless integration of new hires into the organization. You will also play a key role in managing HR services globally. You will report directly to our Sr HR Service Director, and work in the SLP location on a hybrid work schedule. Key Responsibilities + Provide flawless end to end execution of Human Resource services and processes to support business objectives + Build easy and intuitive systems and processes to enable right and fast delivery of Human Resource solutions + Drive continuous improvement and lead change in a progressive and global Human Resources organization + Monitor and review day-to-day operations in accordance with service level agreements, management goals, and processes. + Drive end to end accountability on day-to-day customer service related operational tasks + Leverage deep understanding of HR Processes globally and act as an escalation point of contact. + Provide relevant support and interface with internal partners and stakeholders as required to resolve escalations and queries. + Partner with regional COE Leaders to drive standardization opportunities, benchmarking and best practice sharing + Good network established with internal/ external groups on operations management + Skilled at identifying potential issues and raising them in a timely fashion + Manage delivery of all responses to problems and questions within SLA + Develop a strong MOS with stakeholders and ensure a strong escalation process + Drive initiatives aiming to standardize and automate the service offering according to global standard – deploy relevant MOS that would enable achieving these goals YOU MUST HAVE + 4+ years of experience in HR, with a focus on HR operations and service delivery + Strong knowledge of HR policies, procedures, and best practices + Experience in managing HR systems and data, with proficiency in HRIS software + Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively + Advanced English + WE VALUE + Bachelor's degree in Human Resources or a related field + Experience in managing vendor relationships and service providers + Knowledge of immigration laws and regulations + Significant Human Resources operations experience including experience influencing high level leaders + Strong project management skills. Exposure to difficult or complex projects while managing multiple priorities to meet deadlines + Excellent written/oral communication skills and ability to build effective working relationships on multiple levels of the organization and cooperate with senior leaders + Strong people management skills that facilitate others to play to their strengths. + Strong performance management skills with experience of managing both quantitative and qualitative targets and a track record of achieving goals. + Strong time management and organization skills, able to prioritize and handle urgent issues and escalations. + Highly motivated and ambitious to deliver value to end customers and business both operationally and financially + Strong customer focused attitude Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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