The ADP Payroll Business Partner is responsible for managing and administering payroll processes using ADP payroll systems while ensuring compliance with local, state, and federal regulations. This role requires strong attention to detail, knowledge of payroll best practices, and the ability to partner with the clients and other business units to ensure accurate and timely payroll processing.

 

Payroll Administration & Processing

Oversee and manage everyday payroll operations. Ensure weekly, bi-weekly, semi-monthly, or monthly payrolls are processed accurately and on time. Validate payroll transactions, including earnings, deductions, benefits, and taxes. Ensure compliance with wage and hour laws, tax regulations, and company policies. Conduct payroll audits and reconciliations to identify and resolve discrepancies. Stay up to date with federal, state, and local payroll regulations to ensure compliance. Understanding of payroll tax reports, W-2s, and other compliance documents as required. Assist in internal and external payroll audits. Generate payroll reports and analytics to support business decisions. Serve as the primary point of contact for payroll inquiries from internal and external clients. Collaborate with Tax, TLM, and Benefits teams to ensure accurate payroll-related data. Handle escalations related to payroll discrepancies, tax issues, or payment delays. Identify opportunities to streamline payroll processes and improve efficiency. Support system upgrades, automation, and implementation of new payroll features. Work with ADP support teams to troubleshoot system issues and optimize functionalities.

Education & Experience

Bachelor’s Degree 2-3 years of International Voice Experience 3–5 years of US payroll experience Night shifts

Skills & Competencies

Strong understanding of US Payroll. International Calling experience of minimum 2-3 years. Strong written and verbal skills, problem-solving, analytical, and organizational skills. Strong communication and ability to handle confidential information with discretion. To be able to work on a schedule (scheduled login/breaks).

Preferred Qualifications

Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC). Familiarity with timekeeping and benefits administration.

 

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