Dorking, GBR
12 days ago
HR Support Apprentice
Job Posting End Date: July 30 **Who are we?** We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive. **The role** **What will you be doing?** Human Resource Apprenticeship – Support the people in the Business Looking to start your career in Human Resources? Join us as an HR Apprentice and gain hands-on experience supporting key people initiatives and shaping a positive workplace culture. Why This Role Matters In today’s dynamic business environment, HR plays a vital role in supporting employees and enabling organisational success. As an HR Apprentice, you will gain hands-on experience across a range of HR activities—from maintaining employee records and payroll administration to supporting onboarding, and assisting with recruitment & training coordination. Fixed Term Contract **What will you bring?** **What You’ll Be Doing** As part of our collaborative HR team, you will: + Support the Employee Journey: Help manage key HR processes from onboarding to offboarding, ensuring a smooth and professional experience for all employees. + Be a First Point of Contact: Respond to routine HR and Payroll queries from employees and managers, escalating more complex issues to the appropriate team member. + Support Payroll Accuracy: Assist with payroll data entry and validation, ensuring timely and accurate salary processing in collaboration with the payroll team. + Get to Grips with HR Systems: Learn how to maintain accurate employee records, update HR databases and the Payroll system, and support reporting using our digital platforms. + Understand Policy & Compliance: Learn how Statutory Payroll requirements and HR policies align with employment law and support the business in applying them fairly and consistently. + Contribute to Recruitment Activities: Help post job adverts, schedule interviews, and prepare offer letters and onboarding materials. + Coordinate Learning & Development: Assist in organising training sessions, tracking attendance, and supporting employee development initiatives. + Promote Engagement & Wellbeing: Get involved in employee engagement and wellbeing initiatives that help create a positive and inclusive workplace culture. + Take Part in Projects: Contribute to HR projects that improve processes, enhance employee experience, or support organisational change. + Grow Your Confidence: Build your communication, organisation, and problem-solving skills through real-world HR challenges and mentorship. **Skills You will Develop** Throughout the programme, you’ll build a strong foundation in: +  HR Administration – Learn how to manage employee records, prepare documentation, and support the full employee lifecycle. + Payroll Fundamentals – Understand how payroll data is processed, validated, and maintained in line with statutory requirements. + HR Systems & Data – Use digital HR and Payroll platforms to input, update, and report on employee data securely and accurately. +  Recruitment Coordination – Gain experience in advertising roles, scheduling interviews, and supporting onboarding activities. +  Learning & Development – Help organise training sessions, track participation, and support employee growth initiatives. +  Communication & Collaboration – Build confidence in handling queries, supporting colleagues, and working across teams. +  Policy & Compliance Awareness – Learn how HR policies align with employment law and how to apply them in practice. + Problem Solving – Develop the ability to identify issues, escalate appropriately, and contribute to continuous improvement. +  Project Support – Get involved in HR projects that enhance employee experience and streamline internal processes. + Business Insight – Understand how HR supports wider organisational goals and contributes to a positive workplace culture. **Why This Role Rocks** + From onboarding to development and beyond, you’ll play a hands-on role in helping colleagues thrive at work. + You won’t just observe—you’ll contribute to meaningful work that supports people, processes, and performance across the business. + Whether it’s HR systems, Payroll support, or employee engagement, you’ll develop practical capabilities that are valued in every industry. + Be part of initiatives that promote wellbeing, inclusion, and a great workplace culture—your work will help shape how people feel at work. + Work alongside experienced HR professionals who will support your growth and help you build confidence in your career. **The Behaviours We Value** We’re looking for individuals who are not only eager to learn but also bring the right mindset to thrive in a fast-paced environment. Here’s what we’re looking for: + People-Focused – You understand the importance of supporting colleagues with empathy and professionalism, whether you're responding to an HR query or ensuring payroll accuracy. You care about delivering a great employee experience through reliable, respectful service. + Organised – You’re methodical and detail-oriented, able to manage multiple tasks and deadlines—especially important when handling sensitive data like payroll and employee records. + Communicative – You express yourself clearly and listen actively. Whether you're explaining a policy, responding to a query, or collaborating with payroll or finance teams, you know how to tailor your communication to the audience. + Curious – You’re eager to learn about the full scope of HR, from onboarding to payroll, and you ask thoughtful questions to deepen your understanding and improve how things are done. + Collaborative – You enjoy working with others and know that great HR service is a team effort. You’re ready to support colleagues across HR, payroll, and the wider business to deliver consistent, high-quality outcomes. + Trustworthy – You handle confidential information with care and integrity, recognising the importance of discretion in both HR and payroll responsibilities. + Proactive – You take initiative, spot opportunities to improve processes, and follow through on tasks—especially when accuracy and timeliness matter, like in payroll cycles. **The Grit That Gets It Done** + Integrity in Action – You’ll handle sensitive employee and payroll data with the utmost confidentiality and professionalism, always doing the right thing—even when no one is watching. + Accountability & Accuracy – Whether updating employee records or supporting payroll processing, you’ll take ownership of your work and pay close attention to detail to ensure accuracy and compliance. + Resilience Under Pressure – You’ll stay calm and focused when juggling multiple priorities or working to tight payroll deadlines, knowing your work directly impacts people’s experience. + Commitment to Compliance – You’ll understand and apply key regulatory frameworks such as GDPR, employment law, and payroll legislation, helping to uphold Unum’s high standards of governance and conduct. + Customer-Centric Mindset – You’ll support colleagues with empathy and efficiency, recognising that every interaction—whether HR or payroll-related—shapes the employee experience. + Living Our Values – You’ll embody Unum’s values of being inclusive, accountable, and caring, contributing to a culture where people feel supported, respected, and empowered. + Continuous Improvement – You’ll be open to feedback, eager to learn, and ready to suggest better ways of working—whether it’s streamlining a process or improving how we communicate. **What You’ll Bring** + We’re looking for motivated individuals who are ready to take the next step in their journey. To join this apprenticeship, you’ll need: + 5 GCSE’s including Maths and English Grade C or 4 or above - A solid foundation in core subjects to support your learning and communication. + Currently Studying (and about to complete) A Relevant Level 3 Qualification - This could be a T Level, A Level, BTEC, NVQ/SVQ Level 3, or a Level 3 Apprenticeship—ideally in Business Management related subject. + Be available for full time work from October 2025 when our apprentice roles start. + Have lived in the UK or European Economic Area (EEA) for at least 3 years by the start of the apprenticeship in October 2025. + Be eligible to work full-time in the UK for the entire duration of the apprenticeship. **Qualification & Training Provider** The HR Support Level 3 apprenticeship is a hands-on and inspiring programme aligned with the ST0239 v1.1 standard. It will provide you with the knowledge and foundation to grow your career in Human Resources. + Duration of apprenticeship: 16 Months + Training Provider: BPP Professional Education **Compensation** + Salary: £24,000 + Company funded Life Assurance and Group Income Protection + Pension Scheme with generous company match - employer contributions from 8-12% + 35 Days Holiday (Inclusive of Bank Holidays) + Company funded level 1 on Healthcare cash plan + Free parking at both sites + Free onsite perks + Ecologi carbon offsetting \#LI-SW1 **Why join us?** At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk . Company: Unum UK
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