We identify opportunities to enhance the joining experience by analyzing data and feedback from multiple channels and across personas. Our approach spans the entire joining ecosystem, collaborating with Product, Tech, Expansions, Recruiting, IMH, OE, and AET teams to drive holistic improvements. Through established mechanisms including cross-functional meetings, regular business reviews, and data-driven reporting, we share these insights with our journey partners.

We leverage CIM queries, bi-weekly Office Hours and sessions with PM Recruiting teams across regions to identify areas where to reduce administrative burden and enable Recruiters to do high-value work.
Hiring Managers: with insights from SDDW tickets and SIM case reviews, we inform recommendations for AtoZ and manager self-service tool enhancements.