Purpose

As part of the Regional HR Operations Team, you will work in a cross-functional environment to enable reliable and scalable business centric solutions and services. Leveraging your strong technical knowledge and in-depth expertise , you will manage modifications to existing systems to support the business needs, ensuring effective change management and stakeholder engagement. You will also work closely with Global HR Digital team to deliver process improvements using automation and leveraging existing technology.

Dimensions

Business Impact: 33 countries in AMEA and JANZ

People: Direct Reports:  0 / Indirect reports: 1

Geographic Scope: AMEA + JANZ

Complexity: Medium complexity

Project Portfolio Ownership:

Facilitate preparation of project portfolioPerform impact analysis on processes, data & technologySupport and delivery of project managementQuality assurance through end-to-end perspective on solutions and projectsCoordinate resolution of major Incidents

Project Management & Stakeholder Engagement

Lead end-to-end implementation of major projectsCreate and manage comprehensive project plans, including governance structuresFacilitate discussions with country teams, vendors, vendor selection processesOversee process and system setup and delivery – Internal and external stakeholdersCoordinate with multiple teams for process setup, system setup, system integrations, dataProvide go/no-go decision advice for project milestones and launchesLead change management initiatives, including communication strategies and stakeholder engagementBusiness Case preparation – scope, costing estimations, business value, required resources, data, etc.Manage project teams and handle escalationsPlan and execute projects, including defining project scope and deliverables in collaboration with stakeholders.Develop and manage project schedules, budgets, and resources effectively.Coordinate and communicate with cross-functional teams to ensure project milestones are met.Identify and mitigate project risks and issues to ensure successful project delivery.Track project progress and report regularly to stakeholders, including status updates and performance metrics.Ensure project deliverables meet quality standards and client requirements.Lead and motivate project team members to achieve project objectives.Continuously improve project management processes and methodologies.Advice on compliance risks

Project Portfolio Ownership:

Facilitate preparation of project portfolioPerform impact analysis on processes, data & technologySupport and delivery of project managementQuality assurance through end-to-end perspective on solutions and projectsCoordinate resolution of major Incidents

Project Management & Stakeholder Engagement

Lead end-to-end implementation of major projectsCreate and manage comprehensive project plans, including governance structuresFacilitate discussions with country teams, vendors, vendor selection processesOversee process and system setup and delivery – Internal and external stakeholdersCoordinate with multiple teams for process setup, system setup, system integrations, dataProvide go/no-go decision advice for project milestones and launchesLead change management initiatives, including communication strategies and stakeholder engagementBusiness Case preparation – scope, costing estimations, business value, required resources, data, etc.Manage project teams and handle escalationsPlan and execute projects, including defining project scope and deliverables in collaboration with stakeholders.Develop and manage project schedules, budgets, and resources effectively.Coordinate and communicate with cross-functional teams to ensure project milestones are met.Identify and mitigate project risks and issues to ensure successful project delivery.Track project progress and report regularly to stakeholders, including status updates and performance metrics.Ensure project deliverables meet quality standards and client requirements.Lead and motivate project team members to achieve project objectives.Continuously improve project management processes and methodologies.Advice on compliance risks

Solution Consultancy

Support in defining the investment roadmap for a function or regionSupport in building a business case for new investmentsShare best practices & orchestrate continuous improvementAdvice on compliance risksAdvice and expertise on designing sustainable solutions Set up and guide UAT relating to Change or Project Delivery

E2E Solution Delivery

Work closely with Country HR and Vendors/HR Digital to streamline & stabilize the current process (Payroll & Workday)Administer Query resolution.Effectively manage stakeholders & Vendor.Monitor and ensure delivery of CRs/ incidents/ queries until their effective closure & go-live.Ensure updates of work instructions

User Experience Design

Focus on holistic user experience across technology and processesStart from user stories to collect requirements and work collaboratively with countriesSupport projects teams to bring in the Voice of ClientValidate solutions against user experience principles

Accountabilities

Regional & local solutions across HR functionsAccountable for regional portfolioDrives/supports regional deployment of global projectsManage the Change Requests

 

Qualifications

Critical experience:

10+ years of total work experience in the field of HR and related technology having an experience of managing mid size project (min)Stakeholder Management - ability to manage complex, multi-stakeholder projectsInfluencingExcellent communication and interpersonal skills with high energy levelsExcellent team player; hands-on with a can-do approach and ability to get things donePro-active with good problem-solving skillsExtremely collaborative and the ability to function in a matrix environmentStrong prioritization and time management skillsWilling to work in a challenging and dynamic work environmentAdaptable and flexible to work load, Strong analytical and problem-solving skillExperience working in a global, multi-cultural environmentKnowledge of HR processes and systems – Techno functional awarenessTrack record of operating independently and delivering results, embracing ambiguity, demonstrating creativity, and delivering results in a highly organized mannerCuriosity, active listening, and a willingness to experiment and test new ideas when appropriate, with focus on continuous learning and improvement.Action oriented, can prioritize and make decisions and influence others to do the sameExperience in implementation and management of HR technologyStrong English written / presentation, oral communication and influencing skills tailoring the content and approach to the specific audience

Critical experience:

10+ years of total work experience in the field of HR and related technology having an experience of managing mid size project (min)Stakeholder Management - ability to manage complex, multi-stakeholder projectsInfluencingExcellent communication and interpersonal skills with high energy levelsExcellent team player; hands-on with a can-do approach and ability to get things donePro-active with good problem-solving skillsExtremely collaborative and the ability to function in a matrix environmentStrong prioritization and time management skillsWilling to work in a challenging and dynamic work environmentAdaptable and flexible to work load, Strong analytical and problem-solving skillExperience working in a global, multi-cultural environmentKnowledge of HR processes and systems – Techno functional awarenessTrack record of operating independently and delivering results, embracing ambiguity, demonstrating creativity, and delivering results in a highly organized mannerCuriosity, active listening, and a willingness to experiment and test new ideas when appropriate, with focus on continuous learning and improvement.Action oriented, can prioritize and make decisions and influence others to do the sameExperience in implementation and management of HR technologyStrong English written / presentation, oral communication and influencing skills tailoring the content and approach to the specific audienceDemonstrated experience in building relationships with peers, senior stakeholders and suppliers, and collaborating with cross-functional teams across multiple locations

Critical Capabilities

Techno Functional Awareness is a mustDetail OrientationContinuous Improvement MindsetHaving end user perspectiveAbility to work in pressureStrategic/ Conceptual thinking

Education required:

English is a mustBachelor of Human Resources or Business Administration or IT