Rocklin, CA, USA
1 day ago
HR Services- Verifications Global Process Owner

Job Summary:

In this role, you will be responsible for varied and complex tasks that will require sound, independent judgment. You will work on problems of diverse scope that includes analyzing complex, confidential, and time sensitive data across multiple platforms, systems, and applications. You will have the opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services. 

Essential Duties of the Position:

You will analyze global and regional data trends, synthesize major takeaways, and share your findings through effective data storytelling. You will develop, prepare, and analyze reports with complex analysis and visualization for management review. You may present to various levels of management. You will participate in and lead multiple projects and initiatives designed to build and improve reporting capabilities across multiple tools and systems. You will be skilled at defining clear business requirements and translating them to functional/system requirements. You will actively participate in improving our team’s performance metrics and identify areas of opportunity, as appropriate. You will be proficient at scoping projects and improvement efforts, including analyzing the current state, working with stakeholders to articulate a clear future vision, the business value to be delivered, and the plan to accomplish it. You will proactively escalate issues and problems appropriately to management to mitigate risks. You will leverage design thinking and seek customer feedback to improve the customer experience. Mentor and support the development your peers by providing guidance, training, coaching, and feedback. Share best practices with the team that drives efficiency and effectiveness in our processes. You will consult on solutions, and partner with business groups to evaluate effectiveness. You will work with cross functional teams and consult to deliver quality detailed design solutions. You will dig into the root cause of issues, identify gaps, and make recommendations to improve the customer experience and operational efficiencies. You will create, lead, and facilitate training workshops and socialize best practices. You will prepare your stakeholders and teams for change through open and frequent communication and training. You will communicate and collaborate with global partners across multiple organizations, teams, regions, and teams. You will partner with our stakeholders to manage technical issues and advocate for improvements on behalf of our customers. Other duties as assigned.

Career Level - IC3

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