**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** Mondelez International is a global leader in snacking, with a portfolio that includes iconic brands like Milka, Oreo, Belvita, and Cadbury. We are currently looking for an experienced leader who thrives in a hands-on environment, can inspire the team of 17 talented colleagues, drive operational excellence and foster a culture of continuous improvement. The role is part of People Services and reports to People Experience Lead, CEE located in Poland. **About of the role** As People Experience Team Lead you will primarily manage delivery of core HR services (from hire to retire) in our eight manufacturing facilities located in Poland and Lithuania, ensuring efficient and employee-centric HR operations for direct production employees and line managers. As part of manufacturing team, you will also liaise with local People Leads (HRBPs) regarding PE contribution to local lean manufacturing programs that relate to organizational & capability topics. Success criteria for the role are defined as: Being a Talent Maker and Talent Magnet for HR team, successful talent attraction campaigns for production employees, and self-service adoption in the plants. **Responsibilities** + Leading and mentoring the team of Plant People Experience Advisors (HR Coordinators) ensuring high-quality service delivery for employees and learning opportunities for the team. Driving the future-fit organization by intentional management of team’s future-proof capabilities. + Overseeing execution and excellence of core HR processes for direct production employees and line managers, ensuring compliance with local regulations and company standards. Ensuring accurate maintenance of HR data. Managing consistency across locations. + Identifying opportunities to simplify/automate core HR processes and systems (Workday and ServiceNow), driving continuous improvement initiatives to optimize efficiency and employee experience. Liaising with regional and global functions for execution of improvements. + Acts as a key interface (“bridge”) between the People Services and business. Keep the knowledge base up to date (in ServiceNow) for an efficient self-service. Leads continuous improvement meetings (Squads) to ensure exchange of information between business and People Services and identify service improvement areas. + Partnering with People Leads (HRBPs), line managers and other stakeholders to address HR-related inquiries. Promoting the self-service HR operating model and seeking the right balance between efficient service delivery and tailored employee experience. + Supports local/regional/global initiatives for manufacturing population e.g., annual engagement survey. **Requirements** + Experience in HR Operations ideally within shared service delivery model, with a track record of leading teams. + Familiarity with HR information systems (Workday and ServiceNow) and being comfort with data analysis. + Strong interpersonal and communication skills to effectively collaborate with various stakeholders in highly matrix organization. + Strong capability to identify issues, analyze situations, and implement effective solutions within HR Operations through project management. + Managing well in ambiguity and resolving conflicting priorities or grey area tasks ownerships with professionalism and diplomacy. + Fluency in English. Additional language will be an asset. **Relocation Support Available?** No Relocation support available **Business Unit Summary** **We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!** **_Our people make all the difference in our succes_** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Excited to grow your career?** We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! **IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER** **Job Type** Regular Service Operations (Delivery) Global Business Services At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.