GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Roles and Responsibilities
Ability to work independently and take ownership of assigned HR processesLead regional or global projects related to HR processes and initiativesManage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s) and provide recommendations to improve service quality and efficiencyDrive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area (s)Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, People Leaders, and HR partnersMaintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirementsDevelop effective relationships with stakeholders through strong interpersonal skills, proactive communication influencing skills and thought leadership Continuously build and share area of expertise; keep current with internal and external updates and changesParticipate in internal and external HR Operations auditsDevelop a strong working relationship with the GE HealthCare HR, People Leader and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issuesPreparation of year-end reporting & associated statistics and develop insights to support decision-making at a regional/global levelProvide ad-hoc operational support for assigned processQualifications/Requirements
Bachelor’s degree from an accredited university or college in related areaFluency in English, knowledge both verbal and writtenPrior professional work experience within HR Operations and/or Service-oriented environment. Ideally within a multinational organizationProven ability to work independently and as a team player in a complex and rapidly changing work environment across multiple stakeholder groupsStrong problem-solving and influencing skills, with the ability to identify opportunities for process improvements, standardization, and simplification within assigned area(s) Excellent interpersonal and communication skills, with the ability to provide \"Best in Class\" customer service and advise on difficult and sometimes complex questions/requests from employees, People Leaders, and the HR community in a professional, courteous & timely manner Up-to-date knowledge of local legislation and regulations.Desired Characteristics
Solid interpersonal skills: ability to work effectively independently and in a team-based environmentStrong customer service focus, with the ability to anticipate customer needs with a high level of responsivenessProficiency in HR systems (ex. Workday) and technologiesAbility to quickly embrace new technologiesSupportive team player with a drive to create a positive work environmentApplies solid judgment ensuring integrity, compliance, & confidentialityPassion for continuous process improvement and simplificationStrong analytical and problem-solving skills with proven ability to organize and analyze dataAbility to work in a fast-paced environment, prioritize multiple tasks and meet deadlinesSelf-starter who can manage multiple tasks simultaneously with minimal supervisionComfortable delivering against quantitative and qualitative performance metricsProficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPointInclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional InformationRelocation Assistance Provided: No