Site Name: Japan - Tokyo - Akasaka Posted Date: Aug 6 2025 **Job Title: HR Operations Manager/Specialist** **Business Introduction** GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. **Team Introduction** (placeholder) **Position Summary** This role is an exciting opportunity to lead and improve HR operations in Japan. You’ll ensure smooth delivery of HR services, focusing on efficiency, employee experience, and continuous improvement. Collaboration is key—you’ll work closely with local and global teams to align processes and drive impactful change. We’re looking for someone who is proactive, detail-oriented, and passionate about creating a positive workplace experience. **Responsibilities** - Oversee HR operations to ensure timely and accurate delivery of services. - Drive process improvements to enhance efficiency and employee satisfaction. - Collaborate with global teams to align HR systems and processes. - Act as a key contact for resolving escalated HR issues. - Monitor and report on HR performance metrics to identify improvement areas. - Support compliance with local labor laws and company policies. **Qualifications/Skills** **Basic:** - Bachelor’s degree in HR, Business, or a related field. - 5+ years of experience in HR operations or shared services. - Strong knowledge of HR processes and systems. - Fluency in Japanese and English (written and spoken). - Excellent organizational and problem-solving skills. **Preferred:** - Experience in a multinational or matrixed organization. - Familiarity with HR systems like Workday or ServiceNow. - Knowledge of Japanese labor laws and regulations. - Proven ability to manage change and drive process improvements. - Strong interpersonal skills to work effectively across cultures and teams. **Work Location:** This role is based in Japan and requires on-site presence with flexibility for hybrid working arrangements. We’re excited to welcome someone who shares our commitment to creating a great employee experience and driving operational excellence. If this sounds like you, we’d love to hear from you! **TO BE DELETED BEFORE POSTING THE JOB** *This Position Description is to provide a framework for job understanding between employee and manager. It may not cover or contain the full listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice and at the discretion of the management of the Company. The position description is not used in the assignment or assessment of any GSK level or grade used in the Job Evaluation Process.* Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.