Job description

Duties Include:

Maintaining all Mexico based employee documentation/files.To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirementsAssist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.To process the various HR transactions as per the laid guidelines/SOPManage calls from employees & other HR Staff (Proficient English/verbal communication skills)To receive/respond to email inquiries and assigned tickets - (Proficient writing skills)To perform tasks within the established turnaround time and capable of multitasking on a day to day basisOpen for new business process changes and adaptability for new systems/technologyEntering/maintaining data in HCM modulesMeeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentationOther onsite responsibilities as assigned.

 

Basic Qualifications:

Relevant Bachelor’s degree, or equivalent combination of education and experienceProficient in English and SpanishPreferred location in Guadalajara or Mexico City and the ability to commute and report to NTT Guadalajara or Mexico City OfficeHigh level of accuracy and attention to detailProficient organizational skillsAbility to work independentlyPreferred previous experience working with filing and inventories.Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy

Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)