[NOTE] This position requires proficiency in both Japanese and English proficiency. Please make sure to specify your language skills when applying, otherwise your application will be automatically rejected. 

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The Human Resources Manager will lead the hotel’s human resources function, manage Team Member equipment and facilities in line with Hilton and hotel policies and procedures. 

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What will I be doing? 

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As the Human Resources Manager, you will be responsible for performing the following tasks to the highest standards: 

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HR Strategy

\n\nEstablish and implement annual objectives for the Human Resources department to achieve business needs. \nUtilize and manage the Human Capital Resources and operation based on variable business status.  \nEnsure that the department’s activities are aligned with the Corporate Human Resources Strategy, and that the Hotel Actions have been implemented where appropriate. \nEstablish, maintain and ensure adherence and compliance to all personnel-related policies and procedures. \nSupport the financial objectives of the hotel through proper and efficient management. \nPrepare the Annual Human Resources Budget and monthly Rolling Forecast. \nEnsure that the department's operational budget is strictly adhered to, that all costs are controlled, and expenditures are properly approved. \nEncourage team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation. 
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HR Operations 

\n\nCo-ordinate and monitor the activities of the Human Resources division. \nEnsure that the necessary Human Resources forms are submitted to regional or area Human Resources Specialists promptly. \nFacilitate and organize the Global Team Member Survey (GTMS) and communicate the results to all TMs with relevant action plans and motion implementation progress.   \nEnsure that Human Resources personnel provide the appropriate level of professional, courteous and caring service to other team members (internal guests) and other visitors to the division. \nServe as member of the 4M and work closely with all Executive team members in supporting and achieving the hotel’s goals and objectives. \nAssist Department Heads in customizing department job description. \nEnsure that team members follow all hotel, company and local rules, policies and regulations. \nAssist the department in managing team members to maintain a high standard of personal appearance and hygiene, adhering to the hotel and department’s grooming standards. \nRepresent the hotel in union negotiations and related activities, working closely with the Regional Human Resources team and the Hotel Management team accordingly. \nRespond to changes in the Human Resources function as dictated by the industry, company and hotel. \nAssist the GM to maintain a healthy relationship with the hotel owner. 

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 Recruitment

\n\nOversee the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions. \nLiaise with school alliance and oversee the recruitment website to expand and maintain the recruitment channel. \nWork with operation departments to maximize the labour work efficiency, control labour cost and determine upcoming staffing needs through workforce planning.  \nBe actively involved in the outsourced labour request approval, outsourced company evaluation and departmental daily outsourced labour usage, training, supervision and payment review. \nCommunicate with School Alliance regularly to ensure the students from Hilton Class receive adequate Hilton training. Participate in textbook revision, teaching and curriculum development as per request. 

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Compensation & Benefits 

\n\nOversee the hotel's team member welfare programs, ensuring that the benefits supplied are relevant and competitive in the local marketplace. \nMaintain efficient staffing levels and payroll systems, helping Division / Department Heads to maximize productivity and minimize unnecessary payroll costs. \nResearch and propose competitive compensation / benefits / incentive packages. 
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Learning & Development 

\n\nOversee the training and development function for all hotel team members. \nReview and follow hotel human capital by term. \nSupport the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan, coaching / mentoring program and by assisting the Assistant Human Resources Manager with selected Leadership Series courses. \nConduct annual performance development discussions with team members, supporting them in their professional developmental goals. \nDirect administration of performance appraisals in all departments. \nSupport the hotel’s focus on service excellence by training and assisting team members to train others in providing exceptional service to the hotel’s external customers (guests). \nAssist in the training of Human Resources team members making sure that they have the necessary skills to perform their duties in the most productive way. 
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Culture Champion  

\n\nEstablish hotel culture to align with Hilton culture, unify team member behaviour, procedure and policy, influence team with positive feedback. \nChampion esprit – take initiative, share and practice Hilton culture, ensuring that all training, workshop, recognition activity, empowerment guidelines are implemented with Hilton culture. \nTransmit Hilton culture positively, ensure all teams implement it.  \nShare best team member story, set up related policy, standardize team member performance, make sure to maximize team member’s awareness of Hilton’s strategy and operating philosophy / concepts. 
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Legal Compliance 

\n\nEnsure that the hotel is adhering to all company / hotel Human Resources policies and procedures. \nEnsure that government-stipulated team member legislations are strictly followed and implemented. \nEnsure that all team members are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures. \nUnderstand and strictly adhere to rules and regulations established in the Team Member Handbook and the hotel’s policies concerning fire, hygiene and health and safety. 
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TM Facilities 

\n\nEnsure that team member facilities are maintained according to Hilton’s high standards of operation. \nMaintain the safety and cleanliness of work areas and team member areas, including, but not limited to, the team member kitchen and locker rooms. \nAssist and supervise the Head Chef to ensure smooth and efficient operation of the kitchen and service area, maintain cost control, as well as to follow food safety standard management and instruction of Hygiene team members (if any) or the Operations Manager directly. \nReview monthly / regular food and safety check reports from the Operations department and track the status on a regular basis. \nOrganize monthly meetings with the Head Chef to know if any initiative can be done including food cost analyses and some potential issues such as cross exposure or support. \nManage the team member dormitory, making sure to create a safe and secure living conditions to team members, implementing the Dormitory Check System and entertainment activities to encourage the THRIVE life for team members. 
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Others 

\n\nThe Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. \nCarry out any other reasonable duties and responsibilities as assigned. 

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What are we looking for? 

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A Human Resources Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

\n\nProficient in Japanese, fluent in written and spoken and English to meet business needs. \nGood communication skills, both verbal and written. \nGood relationship with the local labor bureau and government agencies. \nThorough knowledge of federal, state and local laws. \nThorough knowledge of salary, employment and benefits administration and payroll. \nAbility to lead, provide guidance and develop team members. \nAbility to train, motivate, evaluate, mentor and direct team members and managers to meet desired ends. \nAbility to manage by example. \nAbility to maintain excellent relations with team members and maintain team member and guest confidentiality at all times. \nAbility to create, implement and monitor hotel and team member goals, strategies and policies. \nGood organizational and presentation skills. 
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What will it be like to work for Hilton? 

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!