We are seeking an experienced and strategic Global Process Owner (GPO) to lead the Recruitment, Onboarding and Global Mobility processes within the Hire to Retire lifecycle. This role will collaborate closely with HR, Technology, Knowledge Management, Continuous Improvement and Shared Service Delivery teams to drive operational excellence and enhance employee experience

As the process authority, The GPO will play a strategic role, have global coverage, act as a subject matter expert and lead the discovery, review, and optimization of current processes, design future-state solutions, support transitions to shared services or third-party vendors, and establish global process standards and governance frameworks, ensuring strong governance and compliance. 

 

 

 

 

 

 

 

 

 

Required Skills and Experience:

4–6 years of experience in HR consulting, global HR operations, or shared services. Proven expertise in compensation and benefits processes, with strong experience in benefits administration. Familiarity with global transformation projects and process design methodologies. Prior experience as a Global Process Owner or process lead is an advantage. Working knowledge of HR systems, preferably Oracle HCM or similar platforms. Experience with process mapping tools (e.g., Microsoft Visio). Strong analytical skills and Excel proficiency for metrics and process analysis. Formal training or certification in continuous improvement (Lean, Six Sigma) is desirable.

Preferred Competencies:

Strong business acumen and understanding of the downstream and upstream impact of process changes. Strategic thinker with practical experience in global service delivery models. Excellent stakeholder management, facilitation, and presentation skills. Ability to juggle competing priorities and work with minimal supervision. Effective communicator with strong written and verbal skills. Capable of driving initiatives through influence and cross-functional collaboration.

Qualifications:

Bachelor’s degree in human resources, Business Administration, or related field required. Graduate degree or professional certification in a related field is a plus.

Key Responsibilities:

Process Design & Standardization

Lead the global design, documentation, and standardization of Recruitment, Onboarding & Global Mobility processes (L1–L4). Create and maintain process maps, standard operating procedures (SOPs), business cases, and performance metrics. Analyze current-state processes to identify inefficiencies, service pain points, and automation opportunities. Drive future-state process design and support transition planning to shared services and digital delivery models. Ensure process changes are governed and approved centrally, with GPO as the final authority.

Stakeholder Collaboration & Service Delivery

Partner with HR, Payroll, IT, vendors, and other stakeholders to ensure integrated, compliant service delivery. Monitor compliance with global process standards and promote adoption through training and change management. Support system implementation and upgrades related to recruitment, onboarding & global mobility functionality, including HCM platforms (e.g., Oracle).

Continuous Improvement & Transformation

Collaborate with CI teams to identify improvement opportunities and execute lean, automated, and digital solutions (e.g., RPA). Develop business cases to secure support and funding for high-impact initiatives. Establish and maintain process governance, ownership structures, and change control mechanisms.